Administrator, Entitlements

3 weeks ago

Putrajaya, Malaysia Royal Bank of Canada Full time

Administrator, Entitlements

**Job Summary**

The role responsible for day to day supervision of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to RBC IS clients.
- Assists clients with client transaction fulfillment.
- Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
- Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.

**Job Skills**
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

**Additional Job Details**

**Address**:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

**City**:
Putrajaya

**Country**:
Malaysia

**Work hours/week**:
40

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-06-05

**Application Deadline**:
2024-06-10

**I** **nclusion** and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Job ID R-0000088855

  • Administrator, Entitlements

    2 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Administrator, EntitlementsJob SummaryThe role responsible for day to day supervision of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to RBC IS clients. Assists clients with client transaction fulfillment. Resolves complaints from clients pertaining to banking...

  • Senior Administrator, Entitlements

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are...

  • Senior Administrator, Entitlements

    2 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are...

  • Senior Administrator, Entitlements

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are...

  • Senior Administrator, Entitlements

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.  The objectives for Malaysia...

  • Senior Administrator, Entitlements

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.  The objectives for Malaysia...

  • Administrator, Entitlements

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryThe role responsible for day to day supervision of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to RBC IS clients.Job DescriptionAssists clients with client transaction fulfillment.Responds to client inquiries regarding bank products and services via phone...

  • Administrator, Entitlements

    2 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryThe role responsible for day to day supervision of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to RBC IS clients.Job DescriptionAssists clients with client transaction fulfillment.Responds to client inquiries regarding bank products and services via phone...

  • Administrator, Entitlements

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryThe role responsible for day to day supervision of accurate and timely processing, reconciliations, reporting and query resolution within required timeframes across all prescribed services to RBC IS clients.Job DescriptionAssists clients with client transaction fulfillment.Responds to client inquiries regarding bank products and services via phone...

  • Administrator, Reconciliation Production Services

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Administrator, Reconciliation Production Services **Job Summary** **What is the opportunity?** RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5...

  • Human Resource Officer

    2 weeks ago

    Putrajaya, Malaysia IOI Properties Group Berhad Full time

    Accurate and timely maintenance of physical and digital personnel records - Provide support for a range of HR transactional services, not limited to preparation of letters/documents, administration of employee benefit programs, monitoring of leave and attendance - Timely administration and processing of employee benefit and entitlement claims according to...

  • Administrator, Reconciliation Production Services

    2 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Administrator, Reconciliation Production ServicesJob SummaryWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational...

  • Administrator, Reconciliation Production Services

    2 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.You will be responsible...

  • Administrator, Reconciliation Production Services

    4 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.You will be responsible...

  • Administrator, Reconciliation Production Services

    3 weeks ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones.  The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.You will be...

  • Administrator, Reconciliation Production Services

    4 days ago

    Putrajaya, Malaysia Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones.  The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.You will be...