Ecommerce Management Executive

2 weeks ago

Puchong, Malaysia Certo Solutions Sdn Bhd Full time

Responsibilities
- Engage in new or existing product & market research in marketplace
- Strategize Marketing Strategy
- Involve in new or existing product posting, marketplace carousel & poster and selection photo.
- Upload new product image, product listing, description and relevant information in platform.
- Plan & implement activities for campaign or event that organize by platform, (e.g. Flexi Combo, Flash Sales & etc)
- Reply Customer chat, tend to improve marketplace rating and follow up unpaid order.
- Work with team members to complete duties as needed.
- Achieving sales target, review sales performance & KPI.
- Good customer service skill & improving customer service process.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Prepare weekly sale result and sale forecast.

**Requirements**:

- Diploma/Fresh graduate/ Degree / STPM / SPM equivalent are welcome to apply
- At least 2 years of working experience
- Goal-oriented, organized team player (Result Driven)
- Hardworking, Positive attitude
- Multitask, prioritize, & manage time efficiently
- Accurate, Precise attention to detail
- Analyse problems & strategize for better solutions
- Excellent verbal & written communication skills
- Resourceful, self-driven, proactive, independent worker
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Excel)
- Work well under stress & fast paced environment
- Work well with management & staff at all levels
- Proficiency in Chinese, English, Malay

**Mobile**:
+60 19-880 7268

Certo Solutions, place a great prominence on design strategy, ingenuity and modernization into corporate and consumer want with a vast array of a different kind of Bags, Apparels, and Premium Gifts. To surpass customer’s requirements with an outstanding and competent service is the prime goal of our bag manufacturer. Hence, our business relationship with our clients is high-priority. We assist our valuable clients to establish a virtuous relationship with their respective customers and within their organization, by creating exceptional yet inventive products that could inspire them to share around.

We provide high-quality and cost-effective products that are compatible to our clients’ requirements. We always focus on the functionality and details of every product that we designed. Nevertheless, our product quality and services are the keys that made us success and building trust. We are aware that one of the most unfavorable challenges in giving corporate gifts is to know what are the best available options to choose from. Our team can assist you in picking out the most perfect gift based on our consulting experience and understandings of local corporate culture.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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