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Business Development Manager
2 weeks ago
Job Summary
Responsible for company eCommerce activity and plays the role of strategic planning, data analytics, business & relationship development. Bringing company brands to all key eCommerce platforms, and continually deliver the best online shopping experience to consumer.
Key Responsibilities
- Setting up the ecommerce and digital marketing team including the standard operation procedure (SOP), strategies, KPI & etc.
- Developing and implementing sales and marketing strategies based on the market research and business reviews to generate sales revenue through ecommerce channels and meeting company assigned sales target.
- Responsible for end-to-end eCommerce performance including sales, pricing, listings content, on-site visibility, off-site traffic generation, order fulfilment, after-sales service, customer service and etc.
- Set up of operations in ecommerce platforms such as Lazada, Shopee and website.
- Manage reporting of sales and projected sales/margin forecasts. Research on the market trends and form meaningful conclusions to facilitate strategic decisions.
- Formulate and execute digital marketing demand-generation initiatives including but not limiting to road show, social media posting and live streaming, ads display, EDM, SEO and SEM
- Develop online shopper awareness on the brand and support strategies that able to deliver company growth based on online shoppers and online customer requirements.
- Develop, monitor and recommend improvement initiatives on business processes, customer services and ecommerce strategies.
- Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc)
- Oversee the e-commerce budget, ensuring cost-effectiveness and a strong return on investment.
- Work closely with the internal teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with best-practices
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Perform expressed or implied duties required by superior or company.
**Requirements**:
- At least bachelor’s degree in marketing, business, or related field.
- 3 - 5 years’ experience in Health Supplement / Food and Beverage in Manufacturing / Raw Material / Seasoning & equivalent.
- Strong passion in eCommerce and business acumen
- Positive attitude and have a change agent mentality.
- Having experience in a startup business or launch new products would be a big advantage.
- Strong knowledge of ecommerce platforms, such as Shopee, Lazada & Tiktok and proficiency in utilizing their features and functionalities.
- Solid understanding of web analytics tools, such as Google Analytics, and possess the ability to interpret data to drive insights and recommendations.
- Ability to multi-task and possess excellent communication & negotiation skills.
- Demonstrate ability to work independently and in teams at all levels.
- Strong critical thinking and problem-solving skills
**Salary**: RM5,000.00 - RM6,000.00 per month
**Benefits**:
- Additional leave
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
**Experience**:
- E-COMMERCE & DIGITAL MARKETING: 1 year (preferred)
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