Mgr, Strategy

If you are looking to excel and make a difference, take a closer look at us

Planning and Strategy
- To formulate new strategies through champion and challenger tests and big data analysis
- To constantly review existing collections strategy and their effectiveness
- To initiate and drive new initiates e.g. big data analysis and digitalization projects to support better collections results or cost effectiveness
- To re-engineer existing process to drive process improvement for better efficiency and effectiveness.
- Works closely with Collections Products Heads to drive for the various collections strategies. Monitor and track the performance on time.
- To drive system enhancement if necessary in supporting the new strategy / process improvements.
- To consolidate the KPI dashboard for all the units in Consumer Collections and analyse the data by deteriorated area. Discuss with respective managers for the reason and action plans.
- Preparation for the annual budget for Consumer Collections Department. Monitor and track the monthly expenses and to find out the reason if there is a spike in the expenses.
- To drive and monitor the cost savings initiatives.
- To prepare management presentation and reporting such as QSBM.
- To coordinate or compile any others ad-hoc initiatives/activities for the department.
- To ensure status report submitted on time to ensure SOPs are carry out correctly.
- To coordinate various meeting for HOD on daily, weekly or monthly.
- To support PRAP in data entry function. To prepare the PRAP GMD dashboard twice a week.
- Carry out any other tasks / duties assigned by Management as and when required.

Site Visit and Skip Tracing
- To work with the team leaders to improve and simplify the process from time to time.
- To ensure all work is done accordingly to SOP.
- Ensure strict compliance to BNM guidelines/regulatory, any internal policies and procedures at all times.
- Carry out any other tasks / duties assigned by Management as and when required.
- To ensure SV&ST module deliver correctly in C-Pro.

Jobholder Requirements:

- Required skill(s): MS Excel, MS Office, MS Word.
- At least 5 year(s) of working experience in the related field is required for this position
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._