Account Manager Apac

2 weeks ago


Seri Kembangan, Malaysia TrustQuay Viewpoint Full time

**Job Purpose**

The Account Manager will be responsible for the customer satisfaction and revenues generated from a select group of customers in the APAC region.

This role presents an exciting opportunity to assist an already successful business through a period of transformation and have a fundamental impact on our next phase of growth in the APAC region with our TrustQuay Online, NavOne, 5Series and Viewpoint products.

**What will your role be**
- Prepare and execute a territory Account Management plan in accordance with TrustQuay strategy.
- This plan will include specific Accounts Development Plans to identify opportunities and threats in the assigned accounts that will maximise opportunities and mitigate risks in the process.
- Achieve revenue and NPS targets established by the Global Head of Sales.
- Manage the account management cycle in accordance with the TrustQuay methodology and ensure HubSpot is up to date at all stages.
- Negotiate or assist in the negotiations (depending on the deal size), on terms and conditions of the contract and service agreements.
- Assist in market research and build perspective client profiles with respect to their current systems, potential future software investments and strategies, and key decision makers.
- Assist the marketing team perform competition analysis with respect to strengths, weaknesses and opportunities and threats.
- Ensure full attendance by assigned client group at TrustQuay Forums, Product Advisory Groups and other customer events.

**Who are we looking for**
- Possess Bachelor's degree in related field
- A self-starter and self-sustaining with an adaptable and tenacious ability to execute plans.
- A passion for discussion with people about their business needs and challenges.
- A positive outlook and attitude, demonstrating resilience, willingness and flexibility.
- Excellent and confident interpersonal and communication skills, both written and oral.
- A financial services background would also be beneficial, but not essential.
- Understanding of Fintech SaaS sales environment would also be beneficial but not essential experience with HubSpot would be beneficial but is not essential.

**Why join us?**
- Competitive salary and attractive allowance
- Performance-based bonus
- Comprehensive group insurance coverage
- Dental and optical benefits
- Free parking facilities
- Emphasis on work-life balance
- Vibrant & energetic office culture
- Opportunities for career advancement
- Ongoing learning and development opportunity


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