Customer Program Management Specialist

**Summary**: Manages customers’ interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met. **Responsibilities**: - Work with and take direction from the...

**Job Summary**: As an Associate Program Manager, you will play a key role in supporting the successful execution of customer programs. Working closely with cross-functional teams, you will help ensure that projects are delivered on time, within budget, and to the highest quality standards. This role offers an opportunity to gain valuable experience in...

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

**Roles And Responsibilities**: - Be the primary Customer and Operations interface to ensure prompt customer issues resolution. - Manage products throughout the Product Life Cycle by directing activities across functional team including SCM, Engineering, Quality Assurance, Operations and Finance - Responsible for P&L of Account assigned by HOC, conduct...

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

Job Description: - Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. -...

**Job Overview**: Our Company is seeking an experienced and driven Associate Program Manager to join our team. In this role, you will be responsible for managing and supporting a variety of projects and initiatives across the organization. Your role will involve collaborating with cross-functional teams, stakeholders, and clients to ensure projects are...

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

**Position**: HR Recruitment Specialist **Location**: Bayan Lepas **Job Type**: Full-time **Job Summary**: **The Mission You Will Take on - What You Will Do** - Implement recruitment strategies to attract talent, reduce time-to-hire, streamline hiring process end-to-end - Master the art of leveraging data and analytics to drive informed recruitment...

**Responsibilities**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled positively...

We are looking for talents who experienced in logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager (KAM-hunter) by providing customer personalized approach and service. **The role required to execute the below tasks and initiative**: - Manages relationship of a defined number of Strategic Business Customers and...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling: - **Customer Service**_ - Process orders for materials from sales staff or direct customers’ contacts - Update order information into the ERP System - Coordinate with suppliers regarding order status, shipping dates, prices,...

We are looking for a motivated, dynamic Intern for Field Biologist (FB) to join our team. Your responsibilities will be to continuously monitor and ensure service compliance whilst also using your Biology / Entomology knowledge and outgoing personality to perform on-site inspection at customers’ premise. To help to achieve this, we will provide you with a...

Key in details into the system - Answer and close enquires if possible - Route enquires to the appropriate personnel if required - Engage and recruit medical facilities to the network - Correspond with medical facilities with regards to network management - Provide admin support to the team - To identify and set up panel of Panel network of General...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Native Korean - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values...