Banquet Manager

4 weeks ago

Kota Kinabalu, Malaysia Hilton Full time

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Banquet Manager is concerned with the strategic management of the Banquet Department, in line with prescribed Hilton Worldwide and hotel policies and procedures.

**What will I be doing?**

As the Banquet Manager, you will be responsible for performing the following tasks to the highest standards:

- Maintain a high customer service focus by approaching your job with the customers always in mind.
- Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
- Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
- Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
- Actively seeking verbal feedback from customers and staff at every opportunity.
- Agree on and implement actions to make improvements to customer service.
- Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Catering Manager / Food & Beverage Manager.
- Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask.
- Knowledgeable of Hilton departmental standards.
- Able to explain the standards to the team and Managers, assessing team members against these standards.
- Monitor standards through regular standards review checks.
- Develop action plans to address shortfalls in standards and identify shortfalls before they affect customer service, implementing and following through with improvements identified.
- Assist with preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc. ).
- Assist with communication to the Front Office and Groups & Tours teams about functions that concern them.
- Describe, assign and delegate duties and authority for the operation of the Catering department at all times.
- Plan ahead and ensure adequate resources are available.
- Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
- Maintain in-depth technical knowledge and skills required for the job.
- Establish good communication with the Kitchen team.
- Provide and communicate clear directions to the team.
- Maintain event and function histories to assist with returning events.
- Attend and participate in regular F&B operational and roster meetings.
- Understand the goals of the hotel and the department's role in achieving it, communicating goals to the team during trainings and communications meeting, and getting members of the team to work cooperatively with others.
- Ensure that all managers are communicating effectively through daily briefings.
- Assist with keeping the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
- Provide and communicate clear directions to the team.
- Complete regular financial and operating reports, as required or requested by the Food & Beverage Manager.
- Set-up and maintain leave plans for the department.
- Understand the quantity and quality of people needed to operate the department.
- Carry out selection interviews and make effective recruitment decisions.
- Ensure that new recruits have all relevant information before commencing employment.
- Plan and ensure that departmental orientation is carried out.
- Ensure that standards trainings and assessments are carried out.
- Regularly review individual and team performance against objectives, providing feedback.
- Develop and implement department training plans to meet business needs.
- Review and evaluate all training activities.
- Participate in trainer programmes, providing structured training to those starting careers in the Hospitality industry.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Communicate to the team their responsibilities wi

  • Banquet Manager

    4 weeks ago

    Kota Kinabalu, Malaysia Hilton Full time

    Banquet Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Banquet Chef

    5 days ago

    Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 23118691 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Exhibits culinary talents by personally performing tasks while leading the...

  • Banquet Chef

    3 days ago

    Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Job Number** 23204928 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Exhibits culinary talents by personally performing tasks while...

  • Banquet Supervisor

    1 week ago

    Kota Kinabalu, Malaysia Hilton Full time

    Banquet Supervisor **Position Summary**: Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a...

  • Banquet Supervisor

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hilton Full time

    Banquet SupervisorPosition Summary:Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a manner...

  • Banquet Supervisor

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hilton Kota Kinabalu Full time

    Position Summary:Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a manner expected of a...

  • Banquet Supervisor

    4 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hilton Kota Kinabalu Full time

    Position Summary:Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a manner expected of a...

  • Banquet Supervisor

    1 month ago

    Kota Kinabalu, Sabah, Malaysia Hilton Full time

    Position Summary:Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a manner expected of a...

  • Banquet Supervisor

    4 weeks ago

    Kota Kinabalu Sabah, Malaysia Hilton Kota Kinabalu Full time

    DescriptionPosition Summary:Supervise the work of team members, closely in order to provide courteous and efficient service to all guests. Ensure the correct sequence of service beyond expectations is done. Assist in the weekly training of the team member to maintain the highest possible service standards in a first class manner. Conducts in a manner...

  • Chinese Banquet Chef

    3 weeks ago

    Kota Kinabalu, Malaysia Hilton Full time

    Chinese Banquet Chef With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Chinese Banquet Chef

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hilton Full time

    Chinese Banquet ChefWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Assistant Manager Stewarding: Hyatt Centric Kota

    4 weeks ago

    Kota Kinabalu, Malaysia Hyatt Centric Kota Kinabalu Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Stewarding is responsible in managing the Stewarding Department as an efficient, and productive cost centre, by...

  • Assistant Manager Stewarding: Hyatt Centric Kota

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Hyatt Centric Kota Kinabalu Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Stewarding is responsible in managing the Stewarding Department as an efficient, and productive cost centre, by...

  • F&b Manager

    3 weeks ago

    Kota Kinabalu, Malaysia Yuanming Construction Properties Sdn Bhd Full time

    **General Mission** **- **To create a memorable and enjoyable dining experience for guests by providing high-quality food and beverages, exceptional service, and maintaining a positive and efficient working environment for the F&B team. **Operations / Communications** - Manage day-to-day operations of all food and beverage outlets in the hotel. -...

  • F&b Manager

    2 weeks ago

    Kota Kinabalu, Malaysia Yuanming Construction Properties Sdn Bhd Full time

    **General Mission** **- **To create a memorable and enjoyable dining experience for guests by providing high-quality food and beverages, exceptional service, and maintaining a positive and efficient working environment for the F&B team. **Operations / Communications** - Manage day-to-day operations of all food and beverage outlets in the hotel. -...

  • Food and Beverage Attendant

    1 month ago

    Kota Kinabalu, Malaysia Hilton Full time

    Food and Beverage Attendant A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. **What will I be doing?** As a Food and Beverage Attendant, you will be responsible for...

  • F&b Manager

    2 weeks ago

    Kota Kinabalu, Sabah, Malaysia Yuanming Construction Properties Sdn Bhd Full time

    General Mission- To create a memorable and enjoyable dining experience for guests by providing high-quality food and beverages, exceptional service, and maintaining a positive and efficient working environment for the F&B team.Operations / Communications Manage daytoday operations of all food and beverage outlets in the hotel. Collaborate with the executive...

  • Manager - Credit

    1 week ago

    Kota Kinabalu, Malaysia Hilton Full time

    Manager - Credit With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

  • Food & Beverage Manager

    4 days ago

    Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Additional Information** Open to Malaysian who has min 2 years experience as Assistant Food & Beverage Manager in a hotel **Job Number** 23137857 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

  • Food & Beverage Manager

    1 week ago

    Kota Kinabalu, Malaysia Marriott International, Inc Full time

    **Additional Information** Malaysian **Job Number** 23152275 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Kota Kinabalu, Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food...