Native Japanese and Korean Customer Support

2 weeks ago

George Town, Malaysia Gratitude Inc. Full time

**Role**:Any Other

**Timings**:Rotational Shifts (Permanent)

**Industry**:Other

**Work Mode**:Work from office

**Functional Area**:Any Other

Key Skills: Customer Service Japanese language Korean
- Job Title: Native Japanese and Korean Customer Support Representative

Location: LV, Georgetown Penang

**Education**:
High school diploma required

2 years of university education preferred; 3 or 4 years of bachelor's degree is acceptable

Minimum of 5 years of relevant work experience

Language Requirements:
Native proficiency in Japanese and Korean

English Assessment: B2 level or above

Typing Skills:
Minimum typing speed of 70 words per minute in Korean, Japanese, and English

Shift: Rotational

Date of Joining (DOJ): 25th March 2024

Basic Salary: RM7500 - RM8500

Headcount Required: 30 Customer Support Representatives

Specific Experience:
Preferred customer support experience

Strong communication skills in Japanese, Korean, and English

Ability to handle customer queries and issues effectively

**Responsibilities**:
Resolve customer issues, complaints, and inquiries in a timely and professional manner.

Collaborate with other team members to ensure a seamless customer experience.

Maintain accurate records of customer interactions and transactions.

Stay updated on product knowledge and company policies to provide accurate information to customers.

Follow company guidelines and procedures while interacting with customers.

Qualifications:
High school diploma (2 years of university education preferred; 3 or 4 years of bachelor's degree acceptable).

Native proficiency in Japanese and Korean.

English Assessment: B2 level or above.

Minimum 5 years of relevant work experience, preferably in customer support.

Excellent typing skills with a minimum speed of 70 words per minute in Korean, Japanese, and English.

Strong problem-solving and communication skills.

Ability to work in a fast-paced, dynamic environment.

Familiarity with customer support processes and procedures.

Team player with a positive attitude.

Able to start on 25th March 2024.

  • Native Japanese or Korean Customer Support

    2 weeks ago

    George Town, Malaysia Recruitment Room Full time

    **Title: Native Japanese and Korean Customer Support Representative** **Location**: LV, Georgetown Penang **Job Type**: Full-time **Education**: - High school diploma required - 2 years of university education preferred; 3 or 4 years of bachelor's degree is acceptable - Minimum of 5 years of relevant work experience **Language Requirements**: - Native...

  • Native Japanese and Korean Customer Support

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Any OtherTimings:Rotational Shifts (Permanent)Industry:OtherWork Mode:Work from officeFunctional Area:Any OtherKey Skills: Customer Service Japanese language Korean Job Title: Native Japanese and Korean Customer Support RepresentativeLocation: LV, Georgetown PenangEducation:High school diploma required2 years of university education preferred; 3 or 4...

  • Native Japanese or Korean Customer Support

    2 weeks ago

    George Town, Penang, Malaysia Recruitment Room Full time

    Title: Native Japanese and Korean Customer Support RepresentativeLocation: LV, Georgetown PenangJob Type: Full-timeEducation: High school diploma required 2 years of university education preferred; 3 or 4 years of bachelor's degree is acceptable Minimum of 5 years of relevant work experienceLanguage Requirements: Native proficiency in Japanese and Korean...

  • Non Native Korean Speaker

    3 weeks ago

    George Town, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Process**:Non-Voice **Functional Area**:Any Other **Work Mode**:NA Key Skills: Customer Relations Customer Service - BEST OFFER EVER OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: “Penang Malaysia” Requirement: NO EXPERIENCE NEEDED L6 or L5 for...

  • Content Moderator

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Content Moderator **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: english BPO Skills BPO industry Korean Language Native Korean Korean Bilingual Proficient in English - **Job Opportunity: Content Moderator (Native Korean) - Immediate...

  • Customer Service

    3 weeks ago

    George Town, Malaysia MyGlit Full time

    **Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Inbound BPO - OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: "Penang Malaysia" - "Living Stone Tower Georgetown" "Requirement: CS Experience IT...

  • Customer Success Specialist

    1 week ago

    George Town, Malaysia GrowthFn Full time

    **Role: Social Media Customer Success Specialist** - Language: Korean (Native) - Start Date: 15th July & 12th Aug - Location: Penang - Salary: Up to RM 9000 (including allowances) - Education: Fresh Graduates can apply - Experience: Preferred but not mandatory - Shift: Rotational (24x7) - Engage with customers on social media platforms - Provide excellent...

  • Trainer - Native Japanese

    3 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Operational Trainer Operation Trainer Process trainer bpo trainer Lead Trainer process product trainer - A leading BPO is looking...

  • Trainer - Native Japanese

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Operational Trainer Operation Trainer Process trainer bpo trainer Lead Trainer process product trainer - A leading BPO is looking...

  • Trainer Native Japanese

    6 days ago

    George Town, Malaysia Recruitment Room Full time

    Trainer Native Japanese Location: LV, Georgetown Penang Salary Range: RM9,000 - RM14,000 Shift: 24/7 Rotational Date of Joining (DOJ): March 2024 Native (Japanese) **Responsibilities**: - Conduct training activities according to established procedures and guidelines. - Document and report defects, errors, and issues encountered during testing. -...

  • Customer Service

    2 months ago

    George Town, Malaysia amIT Global Solutions Sdn Bhd Full time

    Role - Customer Service Japanese Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Japanese Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Native or N2 Shift: Rotational shift **Salary**: RM5,000.00 - RM10,000.00 per month Application Question(s): - Willing...

  • Customer Service

    46 minutes ago

    George Town, Malaysia amIT Global Solutions Sdn Bhd Full time

    Role - Customer Service Japanese Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Japanese Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Native or N2 Shift: Rotational shift **Salary**: RM5,000.00 - RM10,000.00 per month Application Question(s): - Willing...

  • Customer Service Specialists(Native

    3 weeks ago

    George Town, Malaysia MyGlit Full time

    **Role**:Other Foreign Language Expert **Timings**:Shifting Schedule (Contract To Hire) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Banking / Insurance **Work Mode**:Work from office Key Skills: Customer Service - OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS Location: "Penang Malaysia" - "Living Stone...

  • Customer Service

    3 weeks ago

    George Town, Malaysia MyGlit Full time

    **Role**:DSA/Company Rep. **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Agent **Work Mode**:Work from office Key Skills: Inbound BPO - OPEN FOR NON NATIVE JAPANESE & NATIVE JAPANESE Location: "Penang Malaysia" - "Living Stone Tower Georgetown" "Requirement: CS Experience IT knowledge N1 or...

  • Trainer Native Japanese

    2 weeks ago

    George Town, Penang, Malaysia Recruitment Room Full time

    Trainer Native JapaneseLocation: LV, Georgetown PenangSalary Range: RM9,000 - RM14,000Shift: 24/7 RotationalDate of Joining (DOJ): March 2024Native (Japanese)Responsibilities: Conduct training activities according to established procedures and guidelines. Document and report defects, errors, and issues encountered during testing. Collaborate with...

  • Native Japanese Trainer

    2 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language Japenese Travel Accounts Travel Processes Operation Travel account BPO Travel Account.Trainer Proficient in English French and English...

  • Native Japanese Trainer

    4 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language Japenese Travel Accounts Travel Processes Operation Travel account BPO Travel Account.Trainer Proficient in English French and English...

  • Trainer Native Japanese

    6 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Japanese language Native speaker - Location: LV, Georgetown Penang Salary Range: RM9,000 - RM14,000 Shift: 24/7 Rotational Date of Joining (DOJ): March 2024 Headcount Required: 4HC...

  • Trainer- Native Japanese

    6 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Japanese language.Trainer - Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7 Rotational DOJ: March 2024 HC Required : 4HC (Japanese) Requirement: Native...

  • Customer Service- Native/non Native Korean

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Language - Customer Service Representative (Korean Speaking) Location: Bayan Lepas Malaysia **Salary**: MYR 6,500 - MYR 8,100 per...