Customer Service Professional

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

KEMASUKKAN JULY 2023 Customer Service Professional KELAYAKAN Minimum Pass SPM 19-38 tahun Warganegara Malaysia sahaja Boleh berkomunikasi dengan baik dalam Bahasa Malaysia & Bahasa Inggeris Boleh bekerja secara shift - Membalas panggilan masuk dari pelanggan - Membantu menyelesaikan masalah. KELEBIHAN BEKERJA - Waktu Kerja Biasa - Mempunyai peluang untuk...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners.  The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

KEMASUKKAN AUGUST 2023 Customer Service Professional KELAYAKAN Minimum Pass SPM 19-38 tahun Warganegara Malaysia sahaja Boleh berkomunikasi dengan baik dalam Bahasa Malaysia & Bahasa Inggeris Boleh bekerja secara shift - Membalas panggilan masuk dari pelanggan - Membantu menyelesaikan masalah. KELEBIHAN BEKERJA - Waktu Kerja Biasa - Mempunyai peluang untuk...

Job Level Mid Career The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners. The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and...

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions and the support of the solutions to our end user customers and partners.  The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Kofax...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Payroll Services Professional - Ingredion Kuala Lumpur SSC **Location**: KL Eco City, Mercu 3 **Reports to**: Payroll Manager **Workplace type**: Hybrid **Company Background**: Ingredion is a Fortune 500 provider of ingredient solutions that touch millions of lives, every day. With over 19,000 customers in 120 countries, we create solutions that help...

**Essential Functions/Core Responsibilities** - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

*Vacancy: - Chat Support - Thai* Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4000 + Complexity Allowance: RM500 + Housing Allowance: RM200 Working Hour: 24*7 Rotational *Requirement: Degree holder with at least 1 year CS experience OR Diploma with at least 5 years of experience* Joining Date : 20th March, 2024 *Headcount: 35* *Job...

As the Manager, Procurement, you will engage and work in partnership with cross-functional organizations to support long-term business goals. You will be instrumental in the development and implementation of various strategic initiatives in the APAC region aiming to optimize end to end processes, innovation, service levels and total cost of ownership. ...

Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support &...

INTAKE JULY 2023 KELAYAKAN: SPM/Diploma/Degree Boleh berkomunikasi dalam bahasa Melayu & English 19-38 tahun Warganegara Malaysia sahaja 5 hari bekerja, 2 hari cuti (rotational) KELEBIHAN BEKERJA: - Mempunyai peluang untuk kenaikan pangkat - Basic + Elaun yang menarik -Persekitaran bekerja yang ceria SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or...

**About Us**: Lonkoom Perfume, a distinguished fragrance brand and one of the top 3 MCN institutions in TikTok Malaysia, is seeking a talented individual to join our team. As the proud brand owner of Lonkoom, we are committed to delivering exceptional experiences to our customers through innovative e-commerce operations. **Responsibilities**: - Assist...

Able to determine the issue for each interaction and assist professionally. - Passionate in helping to resolve customer issues and complaint handling. - Guide and resolve the issue professionally and efficiently. - Assist customers to solve issues by providing the right solution. - Respond promptly to customer inquiries to the designated resource. - Keep...

**Customer Service Officer** **Role Purposes** Handling enquiries from Instapay consumers in non-shift pattern at Instapay Customer Service Centre regarding Instapay’s technology platforms. Responsible for building rapport and relationship with the customers in professional manner. To take ownership and initiative to complete customer’s follow up or...

Maintaining a positive, empathetic and professional attitude towards customers at all times. - Responding promptly to customer inquiries. Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers - Acknowledging and resolving customer complaints. - Communicating and coordinating with relevant teams...