Analyst data Center
6 months ago
(1.) To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.
(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.
(3.) To maintain high login Efficiency (Availability) for customers.
(5.) To update worklogs and follow shift or escalation process to escalate complex problem to appropriate support specialistsorroute problems to 2nd and 3rd level IT support staff as the case be.
(6.) Work on value adding activities such Knowledge base update and self-development.
**Job Types**: Full-time, Permanent
Pay: Up to RM7,000.00 per month
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Command Center Analyst
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Data Center Operations Technician
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Operations Command Center Analyst
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Data Center Operations Engineer
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Data Center Operations Technician
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Operations Command Center Analyst
6 months ago
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Data Center Operations Technician, Kul
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Internship in Data Processing
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Data Analyst, Call Center
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Field Tech Analyst
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Manager - Business Data Analyst
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Field Tech Analyst
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Data Analyst
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Kuala Lumpur, Malaysia Handshakes by DC Frontiers Full timeHandshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data. We are seeking a detail-oriented and proactive **Data Analyst **with expertise in SQL to join our team in Kuala Lumpur. As a **Data Analyst**, you will play a crucial role in gathering...
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Data Analyst
6 months ago
Kuala Lumpur, Malaysia Handshakes by DC Frontiers Full timeHandshakes is an award-winning DataTech company. We enable our clients to make safer, more informed decisions by delivering meaningful insights, harnessed from reliable data. We are seeking a detail-oriented and proactive **Data Analyst **with expertise in SQL to join our team in Kuala Lumpur. As a **Data Analyst**, you will play a crucial role in gathering...
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Data Analyst
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Data Analyst
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Data Analyst
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Kuala Lumpur, Malaysia Maker Lab Full timeGrounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics...
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Data Analyst
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