B2b Telemarketing Representative

**Key Responsibilities**:

- Conduct outbound calls to potential customers in order to introduce our products/services and generate sales opportunities.
- Utilize persuasive communication skills to engage prospects, address their inquiries, and handle objections effectively.
- Maintain accurate and up-to-date records of all interactions and sales leads in the company's CRM system.
- Meet or exceed daily/weekly/monthly sales targets and KPIs set by the management.
- Collaborate with the sales team to ensure a seamless customer experience from initial contact to purchase.
- Stay informed about the latest product/service features and updates to provide customers with relevant information.
- Develop a strong understanding of the company's offerings to address customer needs and tailor sales pitches accordingly.
- Provide exceptional customer service to build and maintain lasting relationships with clients.
- Participate in regular training sessions to enhance selling techniques and product knowledge.
- Contribute to team meetings and share insights to improve campaign performance.

**; Requirements: - Language Requirements**:
**Qualifications and Skills**:

- Minimum SPM
- Proven experience in telesales or telemarketing, preferably in an outbound campaign setting.
- Excellent communication skills in English and Mandarin, both verbal and written.
- Strong negotiation and persuasive abilities to convert prospects into customers.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Proficiency in using CRM software and other sales tools is an advantage.
- Ability to work independently and as part of a team in a fast-paced environment.
- Adaptability to handle rejections and maintain a positive attitude during sales interactions.
- Good time management skills to prioritize tasks and maximize productivity.