Customer Service Executive

3 days ago


Kuala Lumpur, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**LOCATION**:

- Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)
- FREE shuttle service transport from LRT station to Office based on selected schedule

**JOB SCOPE**:

- Respond to customers' general queries, complaints/feedbacks in a timely and accurate way
- Assist and resolve customers' inquiries with their Wi-Fi subscriptions, connections, routers and perform remote troubleshooting.
- Manage customer complaints and feedbacks accordingly
- **Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior**_

**Requirements**:

- Minimum educational requirement: SPM and above
- Fresh graduates are welcome to apply.
- Strong command of English in both verbal and written communication skills

Pay: RM2,300.00 - RM3,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your expected salary?
- Are you able to work on rotational shift?
- Can you start immediately?

**Education**:

- STM/STPM (preferred)



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