Contract, Billing and Collections Executive
5 months ago
Complete minor administrative duties before and after interacting with clients, including paperwork and the creation of special account reports.
- Track accounts with unpaid bills, gathering information when possible and creating reports to present to managers on a weekly basis.
- Enter information into corporate spreadsheets once the bill has been paid and submit reports of account information.
- Solicit payment of bills through negotiation and professional communication, remaining tactful, sympathetic and respectful at all times.
- Relay information regarding clients’ options, including information about the financing options we and others offer that may help them repay their bills.
- Listen to clients and collaborate to create a strategy that works with their needs and schedules to get their bills repaid quickly and effectively.
- Answer client inquiries about payment, services and financing options clearly and precisely to help them understand their options.
- Follow up with clients to manage debt settlements and Subscription renewals.
- To work with technical and legal departments on deactivating customers who are bad paymasters.
**; Requirements**:
- At least 1 years working experience in Credit Administration/Control in Property Development Industry.
- Preferably Executives specializing in Credit Control or equivalent.
- Good command in written and spoken Mandarin, English and Bahasa Malaysia.
- Computer literate and proficiency in Microsoft Office, IFCA.net, SQL, etc.
- Enthusiastic, passionate, disciplined and meticulous.
- Responsible, independent, positive working attitude and able to work in a team.
- Able to work with minimum supervision.
- Able to start work immediately or with short notice.
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