Assistant, Retail Operations and Administration

5 months ago

Miri, Malaysia Curtin University Malaysia Full time

Location

Retail and Properties

Position Details
- Professional, Full Time (Contract)_

Location: Miri, Sarawak

The primary role of this position is to assist the Retail & Properties Manager for the day-to-day operations and administration which involves coordination with Purchasing department for shipments receiving, inventory control, office management, record and archive management and retail visual merchandising.

This role requires a blend of organizational, strong attention to detail and the ability to multitask in a fast-paced environment; and also, effective communication and collaboration with suppliers and internal teams, along with a keen understanding of retail trends, are essential for success in this position.

**Key responsibilities**:

- **Receiving Shipments**: Physically receive and inspect incoming shipments to ensure they meet quality standards and match purchase orders.
- **Documentation**: Accurately document received items, including item descriptions, quantities and any issues encountered during the inspection process
- **Retail Inventory Management**: Update and maintain inventory records in the system, keeping track of stock levels and ensuring data accuracy.
- **Communication**: Collaborate with suppliers to resolve discrepancies or issues related to shipments. Communicate effectively with internal departments to coordinate the smooth flow of goods.
- **Quality Control**: Monitor and report any damaged or defective items, working with the relevant teams to initiate returns or replacements.
- **Coordinating Returns**: Facilitate the return of incorrect or damaged items to suppliers, ensuring proper documentation and adherence to return procedures.
- **Compliance**: Adhere to safety and compliance standards during the receiving process, following company policies and regulatory requirements.
- **Problem Resolution**: Address any issues related to shipments, discrepancies, or inventory inaccuracies promptly and effectively.
- **Reporting**: Generate and provide regular reports on receiving activities, and notable incidents or trends.
- **Office Management**: Manage office supplies, equipment, and facilities. Coordinate with various departments for the stock replenishment of Sundry and refreshments.
- **Scheduling and Coordination**: Schedule and coordinate retail staff meetings, events and other retail activities.
- **Record Keeping and Archive**: Maintain accurate and up-to-date records, both physical and electronic. Prepare, organize, and file documents, reports, and correspondence.
- **Retail Visual Merchandising**: Ensure proper retail visual merchandising display, and optimize store layouts for a positive customer experience.
- **Confidentiality**: Handle sensitive information with discretion and maintain a high level of confidentiality.
- Any other retail operational and administrative tasks assigned from time to time by the superior.



**Selection Criteria**:

- A relevant qualification and considerable relevant experience; or an equivalent combination of relevant experience and/or training.
- Minimum two (2) years of experience in administration position in any field, preferably in retail industry.
- Demonstrated accuracy in data entry and information retrieval, along with excellent computer skills, utilising a variety of software programs.
- Demonstrated ability to communicate and interact effectively with external parties and staff at all levels.
- Demonstrated ability to work effectively both in a team environment and autonomously.
- Demonstrated proven time management and organisational skills, ability to manage a high volume of tasks and duties with competing priorities in an organised manner and within deadlines or performance indicators.
- Well-developed conceptual and analytical skills, including the ability to exercise judgement and initiative.
- Adequate physical strength to unload and distribute shipments/deliveries.

***

**Closing Date: Open until filled**

Interested applicants are invited to submit a latest resume which includes addressing the selection criteria, a covering letter, names and contact details of at least two referees and certified copies of your academic credentials.

How to apply:
Staffing Management Section,
Human Resource Department,
Curtin University Malaysia,
CDT 250, 98009 Miri, Sarawak, Malaysia

Disclaimer:
Curtin (Malaysia) Sdn Bhd reserves the right at its discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.

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