Service Manager

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

BAT Tech Hub Malaysia Is Looking for a ServiceNow Solution Manager SENIORITY LEVEL: Management role FUNCTION: Digital Business Solutions / IDT Services SALARY RANGE: (To Be Discussed) LOCATION: Kuala Lumpur, Malaysia ROLE POSITIONING AND OBJECTIVES What are the key objectives and expectations from this role? This role is responsible for managing solution...

**Responsibilities**: - Responsibilities: - a) Supervising and managing the customer service team. - b) To identify area of improvements and work in the team. - c) Identify the on technical/products problem, response to their issues professionally and effectively in a timely manner. - d) Work with company management to support and implement growth...

**Looking for someone who has verse experience in managerial level for Service department including project sales, pricing maintenance, sales fire extinguisher and other support function in delivery of service, planning and customer service.** - Ensure the all servicing maintenance sent to us or collected by us are serviced properly as jobs scheduled. -...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Job Highlights: - Competitive Salary Package - Incentive Main Purpose of Job: - The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. **Job Description**: - Responsible to each separate individual result...

**Responsibilities**: a) Supervising and managing the customer service team. b) To identify area of improvements and work in the team. c) Identify the on technical/products problem, response to their issues professionally and effectively in a timely manner. d) Work with company management to support and implement growth strategies. **Requirements**: a)...

To monitor & report External Collection Agency (ECA's) daily, weekly and monthly performance. - To be responsible to achieve ECA targets given in daily, weekly, monthly, and deliver good collection results. - To conduct ECA visitation, ensure completeness of visitation document and highlight to Management on the discrepancies noted or audit findings. - To...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Summary** The Assistant Manager/ Manager, Office Services and Administration is responsible for overseeing and managing all aspects of office services, facilities maintenance, and administrative support to ensure a conducive and efficient working environment for both the Malaysia Business Unit Office and Pinnacle Regional Office. This role encompasses a...

**Work Location**: Subang Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Managing the delivery of support services end-to-end as outlined in the assigned contract. - Ensure customer contractual goals are achieved while providing the Ops Leaders and engineers with operational support and maintain the business profitability within the...

**Requirements**: - A self-confident person keen to learn and progress - Able to work both independently and in a team environment. - Fluent in written and spoken English. - Possess tertiary qualifications in - Have a minimum of 2 years experience in client servicing and or account management. - Be Microsoft Office apps, Windows savvy, especially in Excel...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Main purpose of the job**: - To be the liaison person with Processing Department (PD) Section Heads on PD's need in respective areas of improvement and practically of proposed enhancement on process improvement and as well as the system enhancement. - Leads and/or facilitates projects or operation improvement teams. - Ensure all project deliverables and...

**Responsibilities**: - To review, draft and update existing / new Credit Management Group policies, procedure, manual, form and template. - To ensure compliance with regulatory requirements, ISO standards, internal policies and procedures. - To in charge on audit related matters for Credit Management Department. - To update and highlight to management on...

**A) Manage and oversee building service department to ensure smooth operations and provision of excellent customer service.** - Plan and develop departmental goals and objectives. Monitor departments’ performance eg. monitor budget/CAPEX, cost containment & cost-cutting strategies, analyze data, prepare reports, presentation, etc. Develops action plans...

1. To manage the marketing of several global houseware brands. The objective is to increase awareness and create sales for the brands handled 2. Implementation of Marketing Campaigns and Events at all points of sales for the brands under the portfolio. You will work with a team of in-house graphic artists to do the adverts and POS. 3. Responsible for...

**Job Description**: - To handle AKPK files and ensure individual AKPK collection target set Management is achieved. - To register, abort, withdrawal, reschedule and reinstate AKPK cases. - To prepare / generate the documentation. (e.g., Release Letter, Settlement Proposal, Refund.) - To prepare and submit the AKPK Monthly Report and Master list to the Unit...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Shah wireless services was founded in January 2018 as information and communication Technology Company. We focus on to provide a high-quality, professional recruitment service in all markets where we specialize. We offer you an exclusive range of recruitment services to recruit executives and professionals within your organization. Master's or Equivalent