Service Delivery Manager

We are seeking a seasoned Service Delivery Manager to drive service delivery excellence for our expanding IT infrastructure, leveraging latest technologies. Key Responsibilities: Lead service delivery team to review and improve service quality, optimize resources, and drive future demand. Build and maintain strong relationships with stakeholders,...

about the companyWork with an MNC giant, who are expanding and improving their IT infrastructure at the moment to the latest technologies in IT and experience true career progression and working culture to grow your skill set as well as your knowledge! job detailsJob title : Service Delivery ManagerLocation : Subang Jaya, MalaysiaSalary : RM10,000 -...

Career progression and true work culture with an MNC giant, delivering IT infrastructure improvements and driving future demand.About us:We're a global company expanding our IT infrastructure with the latest technologies.Job details:Job Title: Service Delivery ManagerLocation: Subang Jaya, MalaysiaSalary: RM10,000 - RM12,000Employment: PermanentWorking...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

To Identify, recommend, develop and drive implementation of cost-effective technology solutions to support the rapid business expansion, strategic direction and business objectives. Manage one or more project delivery, including but not limited to feasibility study, benefit analysis, business objective & technology alignment, stakeholder coordination,...

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. - Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. - Accountable for follow up on...

Job Title: Van Delivery DriverWe are seeking a reliable and skilled Van Delivery Driver to join our team at Tuulyn Retail. As a key member of our logistics team, you will be responsible for safely transporting goods and products to designated locations, ensuring timely and accurate deliveries.Key Responsibilities:Driving and Delivery: Safely operate the...

**Position: Lorry Delivery Driver.**: - **Basic Salary: RM 1600-2000 + allowances,OT.** - **Location: Bandar Pinggiran Subang, Section U5,Shah Alam, Selangor.** **About the job** This is a transportation company in Shah Alam looking to engage an experienced multi-drop Delivery Driver to perform delivery services. This is a full-time delivery role that...

**Position: Lorry Delivery Driver.**: - **Basic Salary: RM 2000-2500 + allowances,OT.** - **Location: Bandar Pinggiran Subang, Section U5,Shah Alam, Selangor.** **About the job** This is a transportation company in Shah Alam looking to engage an experienced multi-drop Delivery Driver to perform delivery services. This is a full-time delivery role that...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

**Looking for someone who has verse experience in managerial level for Service department including project sales, pricing maintenance, sales fire extinguisher and other support function in delivery of service, planning and customer service.** - Ensure the all servicing maintenance sent to us or collected by us are serviced properly as jobs scheduled. -...

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape. What we ask - Bachelor’s or Master’s Degree with a minimum of 8-10 years’ experience in...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Job description** **Position Summary** - Act as the single point of contact to maintain strong customer relationships in terms of support cases management and reporting, preventive maintenance arrangement and presentation of reports, service performance review, execution of improvement plan and escalation management. **Responsibilities**: - Review and...

**Job Purpose** The Customer Support Manager act as primary focal point to oversight of all Leonardo Helicopters Customer Support related topics and is responsible to deliver excellence to the customers and maintaining customer's satisfaction through the provision of problem-solving and deep understanding of customer's fleet, operational needs, key company...

Working arrangement - Either Office or hybrid. *WFH if night shift only We are looking for a dedicated, ambitious, and self-driven individual who will work closely with customers and build relationships with them. This role oversees several key functions to ensure our customers receive the most from their Unified contact with client. This role is the...