Yyc Group Internship for IT Support
6 months ago
**1) Software**
- Testing & deployment of new and existing software.
- Make software available to appropriate users where applicable.
- Provide troubleshooting resolution and updating/upgrading of software to appropriate users.
- Ensure the anti-virus software is installed, kept up to date and working properly on all department stations, where appropriate
- Backup, maintain and administrate user accounts for YYC Group users.
**2) Hardware**
- Maintain and deploy all department computer peripheral equipment, as requested.
- Troubleshoot problems reported by users through the internal service form.
- Liaise with external suppliers for the repair of equipment under warranty or maintenance contract.
- Provide troubleshooting resolution and updating/upgrading of hardware to all departments.
- Assist with and provide support/troubleshooting for server hardware.
- Any other tasks assigned by superiors
**3) Network Management**
- Maintain the network to ensure smooth daily operations for all departments.
- Set up, maintain, and remove user network accounts where appropriate.
- Carry out routine network maintenance tasks.
- Maintain network firewall, switches, router, and WiFi access point.
**4) Office Administration**
- Maintain IT fixed asset list for office & branches.
- Perform audit for office IT equipment and update into Asset Inventory Management system.
**Job Requirement**:
- Self-motivated, pro-active and strong communication skills.
- Detail-oriented
- Good team player and possess good working attitude.
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: RM1,000.00 - RM1,500.00 per month
Schedule:
- Monday to Friday
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