Account Manager

5 months ago


Penang, Malaysia CTC Global Sdn Bhd Full time

**職責:**
- 管理、維護和發展現有的直接客戶,以及尋找、鑑定和發展新客戶以銷售公司的完整技術解決方案系列(桌上型電腦、筆記型電腦、週邊設備、企業伺服器和儲存、網路、安全、軟體授權和軟體解決方案、以及管理和專業服務)。
- 作為值得信賴的顧問與客戶的 IT 和業務部門主管建立關係,了解他們的問題、需求和要求。
- 與業務開發團隊合作,識別新的商機並自始至終管理銷售週期。
- 與委託人、合作夥伴、供應商合作,參與公司 IT 產品和服務的銷售活動。
- 確保實現銷售目標並維持良好的客戶關係。
- 監控市場狀況並建議定價和市場策略。
- 調查客戶對品質、交貨、服務等方面的投訴並提出糾正措施建議。
- 談判並準備合約、報價單等
- 作為 RFP、ITQ、RFI(針對 PC 產品)的關鍵客戶銷售團隊成員的銷售支援焦點
- 負責與指定客戶組合建立長期關係,與關鍵業務主管和利害關係人建立聯繫。
- 與客戶和跨職能內部團隊之間保持聯繫,確保根據客戶需求及時、成功地交付我們的解決方案。
- 建立並維持牢固、持久的客戶關係
- 建立並維持健康的銷售管道。
- 實現銷售目標並增加市場佔有率。
- 實現銷售目標並增加收入。
- 參與準備提案和簡報。
- 與領先的 IT 供應商、承包商和分銷商建立牢固的合作夥伴關係。
- 尋找和爭取新客戶的能力。
- 與客戶建立、管理和維持牢固的客戶關係
- 與主要客戶利害關係人和執行發起人建立值得信賴的顧問關係。
- 向內部和外部利害關係人清楚傳達月度/季度計劃的進度。
- 預測並追蹤關鍵客戶指標。
- 識別和發展區域內的機會,並與銷售團隊合作以確保成長。
- 協調內部資源,例如售前和售後團隊。
- 根據需要協助處理高嚴重性請求或問題升級。

**要求:**
- 至少擁有 IT 文憑或同等學歷
- 2 - 3 年銷售與行銷經驗
- 強大的主動性和人際溝通能力
- 可靠的銷售記錄
- 自我激勵、積極進取的態度和必勝的意志。
- 優秀的溝通和人際溝通能力。
- 良好的團隊合作精神,細緻且積極主動的個人。


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