Branch Manager

4 days ago


Kuching, Malaysia Harper Wira Sdn Bhd Full time

**Job Brief**:
**Responsibilities**:

- Manage overall branch activities including operations, customer service, human resources, administration and sales & marketing.
- Develop forecasts, financial objectives and business plans
- Responsible for providing leadership to the operations and administration of the branch
- Work with and develop the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business
- To maintain high level of service quality and cultivate relationships with customers
- Develop client relationship that will improve client satisfaction and improve client retention rates through consistent client engagement
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Work closely with operations team to ensure successful project delivery, service level agreements and maintenance support.
- Ensure project team complete tasks within the timeframe and meet the client requirements.
- Adhere to high ethical standards
- Comply with all regulations/applicable laws
- Meet goals and KPI’s
- Monitoring of aging report and debt collection.

**Requirements**:

- Possess at least Bachelor Degree in Logistics / Business Studies / Management / Economics / Marketing or equivalent.
- **Minimum 8 years**’ **working experience in Managerial position and LOGISTICS/FORWARDING/SHIPPING INDUSTRY**:

- Familiarity with industry’s rules and regulations
- Possess strong planning, management, analytical skill and business acumen.
- Good time-management skills.
- Great interpersonal and communication skills
- Have great people skills, with experience and extensive knowledge in sales and marketing and management in related industry.
- Proven leadership skills.
- Ability to meet sales targets and production business goals
- Impact on the company’s success
- Team player

**Job Types**: Permanent, Contract
Contract length: 36 months

**Salary**: RM4,000.00 - RM6,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Deadline: 04/30/2024


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