Quality Specialist

**Responsibilities**: - 5+ years’ experience as a Customer Service Quality Management Specialists/Manager. - Certification in soft skills/client experience/customer service preferred. - Bachelor/equivalent degree required, masters/advanced degree preferred. - Excellent presentation skills and interpersonal, communication skills. - Prior management of...

**Overview**: **Salary**: 4,000 MYR ~ 7,000 MYR**Industry**: IT/Telecommunications- Overview: We are looking for a detail-oriented quality assurance specialist to be in charge of all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and...

**Company Description** Do you want to make an impact?** Informa Tech sits at the heart of a thriving business technology community. And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that...

**Company Description**: - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to decision-makers in the technology marketplace, leveraging over 100 recognised brands...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

Job Title: Customer Service Specialist Company Background: Dorkei Kualiti (M) Sdn Bhd is a leading supplier of high-quality mould base and hot runner systems. With our expertise and commitment to excellence, we have built a strong reputation in the industry for delivering superior products and exceptional customer service. As we continue to expand our...

**Company**: Teleperformance **Position**: Customer Success Specialist **Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Customer Management Customer oriented Customer Care customer success customer support- Support customers to...

**Position Title: Social Media Operations Specialist** **Responsibilities**: - Ensure all operations are carried on in an appropriate, cost-effective way and maintain compliance. - Improve operational management systems, processes, and best practices. - Purchase materials, plan inventory, and oversee documentation efficiency. - Formulate strategic and...

KEY SKILLS English Communication Customer Service Excellent Verbal Inbound And Outbound Process Korean Language Job Title : Customer Success specialist, Korean Speaker Location : George Town, Penang, Malaysia. About this Opportunity Customer Success specialist jobs continue to be on the rise as more businesses are being engaged through social media...

**Role: Analyst (Mandarin speaking)** **Location: Penang, Malaysia** **( Open to Fresh Graduate ! )** About Aperio Intelligence Malaysia Sdn Bhd Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm based in London with offices in Paris, Romania, Penang and Kuala Lumpur. Founded in 2014, we are a fast-growing and...

Job Title: Sales Technical Specialist Company Background: Dorkei Kualiti (M) Sdn Bhd is a reputable supplier of high-quality mould base and hot runner systems. With a strong focus on product excellence and customer satisfaction, we have established ourselves as a trusted partner in the industry. As we continue to expand our market presence, we are seeking a...

As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. **Job Scope** (May perform other duties as requested that may not be specifically addressed in this...

**DUTIES & RESPONSIBILITIES**: - Follow all relevant operational procedures and instruction and to ensure work is carried out in a controlled and consistent manner - Issue materials as per approved procedures to ensure materials issued are as per requisitions received and delivery is made to authorized personnel. - Coordinate and participate in special and...

**DUTIES & RESPONSIBILITIES** 1. Planning and managing on website and social media’s content. 2. Assist to manage and maintain all e-commerce platform including company website, Facebook and Instagram. 3. To shoot video and produce content as necessary. 4. To set up decorations for events/campaigns held by the hospital. 5. To assist in customer...

**DUTIES & RESPONSIBILITIES** 1. Planning and managing on website and social media’s content. 2. Assist to manage and maintain all e-commerce platform including company website, Facebook and Instagram. 3. To shoot video and produce content as necessary. 4. To set up decorations for events/campaigns held by the hospital. 5. To assist in customer...

**Content Moderation Specialist Mandarin - Fresh Grad or Experienced.** **Location: Georgetown** **Shift: 5 working days (Rotational Shift)** **Responsibilities**: - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and...

**Title: Customer Success Specialist (Mandarin)** **Location: Pulau Pinang-Georgetown, Malaysia** **Duration: Permanent** **Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. **The CSS lives the values of our client which are: -** 1. **Responsibility**: The CSS represents the client and is the...

We are hiring for Customer Support Specialist (Mandarin Speaker) **Salary**: RM2800 - RM4000 Language Allowance: RM300 Shift Allowance Provided Signing Bonus: RM5000 (t&c apply) **Responsibilities: - ** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and...

**Title: Customer Success Specialist (Taiwanese)** **Location: Pulau Pinang-Georgetown, Malaysia** **Duration: Permanent** **Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. **The CSS lives the values of our client which are: -** 1. **Responsibility**: The CSS represents the client and is the...