Quality Analyst

2 weeks ago

George Town, Malaysia JP Caliber Sdn Bhd Full time

**Role: Analyst (Mandarin speaking)**

**Location: Penang, Malaysia**

**( Open to Fresh Graduate )**

About Aperio Intelligence Malaysia Sdn Bhd Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm based in London with offices in Paris, Romania, Penang and Kuala Lumpur. Founded in 2014, we are a fast-growing and dynamicteam providing specialist due diligence, research and investigation services to support our clients in managing complex risks in challenging jurisdictions. Our clients include major banks and financial institutions, large multinationals, law firms and energy and healthcare companies. We provide significant value to our clients by helping them understand potential risks to enable them to make informed decisions, particularly in relation to countries where the environment is opaque. Our multidisciplinary and multilingual team has significant expertise in identifying financial crime risks and we produce thought leadership on the issue through our monthly publication, the Financial Crime Digest.

As an analyst, you will be part of a team which conducts extensive qualitative research in the public domain to identify risks pertaining to companies and individuals and you may be required to translate non-English documents into English. You will gather relevant information from internal and external sources. Clients trust us to deliver consistently high quality, independent, accurate insights and the reports that we provide is frequently relied on for critical business decisions. You will use various computer software and relevant search engines to carry out tasks. You will also collaborate with colleagues from other business divisions and regions frequently, hence strong communication is a must.

**The requirements of the role are**:

- experience in integrity due diligence, business intelligence or investigations industry is desirable or experience in a relevant industry such as research, journalism or banking
- demonstrated interest and knowledge in the Asia Pacific region and some experience working in South East Asia is a plus
- excellent written and verbal English are essential
- excellent communication skills including verbal, report writing, editorial and presentation skills
- the ability to **research, analyze and present data and information** in an accurate, logical and concise manner
- a strong attention to detail, thoroughness and quality
- strong time management skills and ability to work effectively under tight deadlines and under pressure
- solid problem-solving and multi-tasking skills
- demonstrates inquisitiveness, lateral thinking and clear reasoning
- the ability to consider and assess multiple factors and present solutions
- a highly adaptable team player with the ability to use their initiative
- MS Office proficiency
- the highest integrity and ethics

**The daily responsibilities include but are not limited to**:

- performing extensive public domain research on companies and individuals and translate non English documents (if applicable)
- gathering the relevant information from internal and external sources
- analyzing and summarizing research findings in a timely and precise manner in accordance with the relevant research requirements, procedures and legislation
- preparing comprehensive reports in English or a relevant language, where required
- information we provide is frequently relied on for critical business decisions, at the highest organizational levels. Clients trust us to deliver consistently high quality, independent insights

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)

  • Quality Analyst

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Any OtherTimings:Rotational Shifts (Permanent)Industry:OtherWork Mode:Work from officeFunctional Area:Any OtherKey Skills: Japanese language english Quality Analyst skills- Job Title: Quality Analyst - Reservation Site (Native Japanese Only)Location: LV, Georgetown PenangSalary Range: RM9,000 - RM14,000Shift: 24/7 RotationalRequirements:- Language...

  • Quality Analyst- Native Japanese

    4 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: english Japenese Quality Analyst Quality Analyst skills - Details: Basic salary: RM9,000 - RM14,000 Location: LV, Georgetown Penang Shift: 24/7 Rotational DOJ: March 2024 HC Required : 4HC...

  • Quality Assurance Analyst

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:Internet / EcommerceWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Quality Assurance/QA Japanese language Quality Analyst Quality Analyst skills Details:Basic salary: RM9,000 - RM14,000Location: LV, Georgetown PenangShift: 24/7...

  • Quality Analyst Native Japanese-

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Quality Assurance/QA Japanese language Japenese Travel Accounts Travel Processes Operation Travel account BPO Travel Account Proficient in English French and English speaker- _Job Title: Quality...

  • Quality Assurance Analyst

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality Assurance/QA Japanese language Quality Analyst Quality Analyst skills - Details: Basic salary: RM9,000 -...

  • Quality Coach

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Coach **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Quality Control Quality Standards Quality Analyst Quality Analyst skills quality assurance Bpo At least 1 year of relevant...

  • Quality Analyst

    2 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Japanese language english Quality Analyst skills - **Job Title: Quality Analyst - Reservation Site (Native Japanese Only)** **Location**: LV, Georgetown Penang **Salary Range**: RM9,000 -...

  • Quality Analyst

    5 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Japanese language english Quality Analyst skills - **Job Title: Quality Analyst - Reservation Site (Native Japanese Only)** **Location**: LV, Georgetown Penang **Salary Range**: RM9,000 -...

  • Quality Analyst Native Japanese-

    2 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Quality Assurance/QA Japanese language Japenese Travel Accounts Travel Processes Operation Travel account BPO Travel Account Proficient in English French and English...

  • Quality Analyst Native Japanese-

    4 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Quality Assurance/QA Japanese language Japenese Travel Accounts Travel Processes Operation Travel account BPO Travel Account Proficient in English French and English...

  • Quality Analyst Native Japanese Speaker

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Quality Assurance/QA Japanese language english Travel Accounts Travel Processes Operation Travel account Proficient in English...

  • Quality Analyst for a Top Bpo

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Quality ManagerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:HybridFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills:Quality Analyst skillsRequirement: Native Japanese Specific Experience : Preferred QA experience and travel experience. Education: Above Diploma + working experience more than 3 years. Bachelor's degree...

  • Quality Assurance Analyst

    3 weeks ago

    George Town, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    **About the company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

  • Quality Analyst for a Top Bpo

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Quality ManagerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills:Quality Analyst skillsRequirement: Native Japanese Specific Experience : Preferred QA experience and travel experience. Education: Above Diploma + working experience more than 3 years. Bachelor's...

  • Quality Analyst Native Japanese Speaker

    2 weeks ago

    George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:Hotels / Restaurants / Airlines / TravelWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Quality Assurance/QA Japanese language english Travel Accounts Travel Processes Operation Travel account Proficient in English Strong English Communication Skills...

  • Quality Analyst for a Top Bpo

    2 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Analyst skillsRequirement: - Native Japanese - Specific Experience : Preferred QA experience and travel experience. - Education: Above Diploma + working...

  • Quality Analyst for a Top Bpo

    5 days ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Analyst skillsRequirement: - Native Japanese - Specific Experience : Preferred QA experience and travel experience. - Education: Above Diploma + working...

  • Quality Analyst for a Top Bpo

    2 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Analyst skillsRequirement: - Native Japanese - Specific Experience : Preferred QA experience and travel experience. - Education: Above Diploma +...

  • Quality Assurance Supervisor

    2 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality Assurance/QA Quality Analyst mandarin + english speaker - Quality Assurance Supervisor a. Language: Mandarin and...

  • QA Analyst

    3 weeks ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Mandarin QA Test QA Manager QA Tester Senior QA Analyst - Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer...