Analyst - Mandarin Speaker

Performing extensive public domain research on companies and individuals and translate non-English documents (if applicable) - Gathering the relevant information from internal and external sources - Analysing and summarising research findings in a timely and precise manner in accordance withthe relevant research requirements, procedures and legislation -...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

**POSITION**: Call helpdesk (CSP) **JOB DESCRIPTION**: To attend/answer inbound calls from customers, identify their concerns on products and services and assist them to solve the problems by providing the right solution. **QUALIFICATION**: SPM (Minimum) **WORKING HOURS**: Monday to Sunday, 5 days a week, 2 off days (rotation) *Must be able to work on...

**Job Scopes**: - Perform financial management duties including generating financial data, compiling and submitting reports, analyzing and assessing the financial performance against budget and rolling forecast. - Oversee the operations and development of the company’s finance departments including budgeting, financial reporting, conducting regular...

**Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Japanese language english Quality Analyst skills - **Job Title: Quality Analyst - Reservation Site (Native Japanese Only)** **Location**: LV, Georgetown Penang **Salary Range**: RM9,000 -...

Position: Team lead - Customer Service - Mandarin Speaker Location: Georgetown, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Specialization: At least 1year Team Lead and Customer Service experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship, guidance, and career development to...

Working in the World-Check Risk Screening product, the Research Analyst is required to maintain accurate information currency to support the growth of Refinitiv's Content business across the region. Join us today! **Role summary** As a Lead Research Analyst, you will conduct in-depth research on breaking news in China regarding specific Anti-Money...

A leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. **Budget - RM 2,800 - RM3,300** Shifts - Rotational **Qualifications** **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. - Must have B2 level English Language proficiency...

Responsibilities languages supported - Work with other agents from different LOB to provide the best customer experience to customers. - Maintain a strong product knowledge to assist customers and their concern - Strive to meet Key Performance Indicators set by the management to ensure best quality of service are constantly delivered **Requirements**: -...

Attending to local and overseas customer's inquiries pertaining to rates - Respond promptly to customers' inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival - Responsible for bookings preparation and tele-marketing for local customer cargoes - Booking arrangement and follow up...

Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Deliver customers support & services effectively through active communications. - Meet and exceed all key performance indicators set by the company and the client. - Maintain positive, empathetic, and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin BPO Call center Must be fluent in speaking both Mandarin and English- George Town ,Penang - Rotational Shift - Key...

Overview: Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical Security, as well as Health & Safety, Fraud Investigations, Operational Support, and ownership of the Teleperformance risk assessment program...

**Contract duration - 1 year (renewable)** **Reporting structure - reporting to APAC Regional Lead, People Services** **Working Mode: Work From Home** **Job scope**: - Process renewal of labor contracts - For all types of employees working in different locations in China - Creation of All letters - standard employment letter, Revenue Certificate, Tourist...

**TMSRC - Outbound-Consumer-5.5wds** **Training : 9 wds** **Mon - Fri / 8.30am - 5.30pm** **Training Location: Online/KOMTAR** **Working Hours**: Mon - Fri /9am - 6.00pm -(40hours) **Saturday :9am - 2pm (5hours)** **(Immunity to skip working if achieved weekly target)** **Working Location : KOMTAR** **Basic Salary**: RM1,700 - RM1,900 + Commission -...

Rotational shift schedule, full time for 12 months under contract. - 80% Night Shift // 20% Day Shift - 9 hours per shift (including 1 hour lunch break), for 5 days a week. - Work from home - Work on some weekends and Public Holiday **Salary**: RM 5,000 - RM 6,000 per-month. **Requirements**: - Fluent English - Fluent Mandarin/Cantonese (Speaking +...

Are you ready to electrify your career and be part of something truly electrifying? We're searching for a passionate and innovative Marketing Wizard to join our team at Ban Hin Bee Sdn Bhd - the premier destination for cutting-edge electrical appliances in the digital realm! **Key Responsibilities**: - Content Creation and Optimization: - Develop engaging...

**Responsibilities**: - To attend/answer inbound calls from customers, identify their concern onbilling issue and services. - To assist them to solve the problems by providing the right solution. **Qualifications**: - Minimum SPM holder. - Preferably Malaysian citizen. - Preferably Mandarin speaker. - Must be able to work on rotational shift as per...

**JOB SUMMARY** **JOB DETAILS** 2. 5 working days with rotational shift 3. 24/7 shift 4. Working Location - Beach Street **RESPONSIBILITIES** - Resolve customer complaints or feedbacks via chat support - Greet customers warmly and ascertain problem - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships of trust...

We are now hiring for Mandarin Speaker Customer Success Specialist Location: Georgetown, Penang 40 position available Salary RM 3000 to RM 3500 Massive hiring for Customer Success Specialist Mandarin Speaker. This role require to assist customers with inquiries or concerns related to a company's products or services. In addition, they inform customers...