Store Sales Manager

5 months ago


Malaysia IKEA Full time

**Company description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

**Job description**
You are to lead and inspire your team to optimise the shopping experience to secure satisfied customers and increased sales and profitability in your store.

You are to achieve it using your knowledge of the IKEA product range, the local market, competition and customers. Your leadership is based on performing and delivering while learning and developing in the business.

You are to use the IKEA tools and expertise of your team and your colleagues to support you. In your strategies and actions, you always consider and steer the business in a multichannel retail environment, particularly the IKEA store and IKEA website. You actively work towards fulfilling the four tasks of the IKEA store.
- Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
- Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
- Deliver and lead the commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximises sales and generates sustained long-term profitability.
- Secure successful implementation of country priorities and the sharing and implementing of good solutions. Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
- Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
- Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
- Follow up your financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
- Secure competent and high-performing teams and leaders who inspire and empower every coworker to recognise and understand their contribution.
- Identify and develop the many talents within the department to secure succession planning. Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact
- Secure that purchasing is made according to the principles defined in the Purchase Policy: - Operational participation in procurement projects - Compliance of Retail Purchase Toolkit (if applicable), IWAY and signed agreements

**Qualification**
- Understanding how to create business in the IKEA multichannel retail environment.
- A proven record of strong and successful leadership. Skilled in creating a high commercial performance and delivering results through your team.
- Understand and actively use all IKEA tools & materials to build competence - Understand the business plan process in the store and experience of setting and implementing action plans, budgets and following up goals to deliver to this.
- Business analysis and numerical skills to enable considered decision-making. - Sales steering and how to work with layout as commercial tool.
- Understand the local market and competition and what this means for pricing.
- Understand life at home in your market & making commercial decisions based on this.
- Understand profit and loss and how to affect its result through departmental actions.
- A passion for developing people and talent.
- You get as much out of helping your team achieve and develop as you do your own achievements.
- A passion for and interested in people’s everyday life at home and home furnishing.
- Enjoy working in a fast-paced and future-oriented environment.
- Ability to lead business through people by demonstrating s


  • Store Manager

    6 months ago


    Malaysia Wanderlust Co Full time

    **Overview**: - As the store manager, you are responsible to see that all business opportunities are maximized through efficient sales floor management while ensuring the Wanderlust + Co offline experience standards are maintained at all times.- You will take ownership of all things store-related including recruiting, leading and coaching retail associates,...

  • Store Manager

    4 weeks ago


    Malaysia NAIXUE Full time

    Job Title: Store ManagerJob Description:As a Store Manager, you will be responsible for overseeing the daily operations, profitability, and overall performance of our food service outlet. You will ensure smooth operations, high-quality customer service, and staff management while driving sales and maintaining cost efficiency.Key Responsibilities:Operational...


  • Malaysia TIME's group Full time

    Manage retail operations, lead teams, and drive sales growth in various locations throughout Malaysia.Retail Assistant Store Manager/Store Manager responsibilities include:Oversee day-to-day operations, including manpower, training, customer service, visual merchandising, and inventory control.Lead and motivate teams to achieve sales targets.Provide feedback...


  • Malaysia TIME's group Full time

    Retail Assistant Store Manager / Store Manager (Various Location in Malaysia) Oversee day to day retail operations including manpower arrangement, staff training and coaching, customer service quality, visual merchandising and inventory control. Lead and manage the team to achieve monthly and yearly sales targets. Provide constructive feedback on sales,...

  • Store Manager

    5 months ago


    Malaysia Lovisa Full time

    **Our Brand**: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers. Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over...

  • Store Supervisor

    4 weeks ago


    Malaysia NAIXUE Full time

    **Store Supervisor Job Description** Supervise staff, maintain high standards of service, and ensure the outlet meets customer expectations. **Key Responsibilities:* • Supervise staff to ensure smooth daily operations • Assist the Store Manager in operational tasks • Maintain high standards of service and customer experience **Requirements:* •...

  • Channel Manager

    5 months ago


    Malaysia Logitech Sales & Marketing Full time

    **The Role**: **Your Contribution**: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will: - Be accountable for the performance of Key Accounts, achieving assigned targets for strategic objectives. - Establish and develop productive,...

  • Store Supervisor

    6 months ago


    Malaysia Juice Works Full time

    **Store Supervisors**: **Responsibilities** - Monitor and supervise overall operations and sales of the Outlets.Coordinates the maintenance and development methods for high quality preparations of food and drink. **Requirements**: - Minimum 2 years working experience in food service - Diploma holder in F&B/hospitality industry - Demonstrated leadership...


  • Malaysia Brickfields Asia College Sdn Bhd Full time

    Present, promote and sell products and services to existing and prospective customers. - Come up with creative ideas for merchandising - Establish, develop and maintain positive business and customer relationships - Reach out to customer leads through cold calling - Address all customer complaints, issues and problems promptly and within a quick time span to...

  • Manager Field Sales

    6 months ago


    Malaysia DKSH Full time

    **Location**:Malacca, MY, MY**Job Function**:Sales**Requisition Number**:152744**Description**: **Job Summary** Manage and monitor sales teams to achieve sales targets for assigned businesses/territories and overall business objectives **General Responsibilities** - Manage departmental operating budgets and costs according to annual allocation to ensure...

  • Management Trainee

    4 weeks ago


    Malaysia Mr Bean Food & Beverages Sdn Bhd Full time

    Expertise in leading high-performing teams, driving sales growth, and ensuring exceptional customer experiences is required for this Retail Store Manager role at Mr Bean's, with a minimum 2 years of store management experience in F&B and a Diploma in Business Management or related field. Key responsibilities include developing and coaching staff, maintaining...

  • Retail Sales Operation

    5 months ago


    Malaysia VGO Global Sdn Bhd Full time

    We are seeking a highly motivated and outgoing Retail Sales Operations to join our team at VGO Global. As a Retail Sales Operations, you will play a vital role in supporting our team by providing excellent customer services and ensuring smooth sales operations. This is an exciting opportunity to contribute to the success of our sales business. If you are...

  • Retail Area Manager

    5 months ago


    Malaysia Wanderlust Co Full time

    **Overview**: In this business-critical role as **Retail Area Manager**, you will be responsible for translating the strategic business goals into concrete executional next steps - working towards increasing and improving store productivity and profitability. You will be the bridge connecting the offline stores and HQ, working closely with the store team and...

  • Store Supervisor

    1 month ago


    Malaysia NAIXUE Full time

    Job Summary:The Store Supervisor plays a key role in ensuring smooth daily operations of the food service outlet. As a hands-on leader, you will supervise staff, maintain high standards of service, and ensure that the outlet meets customer expectations. Your primary responsibilities will include overseeing team performance, assisting the Store Manager in...


  • Malaysia Leading Dream Sdn Bhd Full time

    Retail Store Manager sought by e-commerce company to oversee sales management, with a focus on customer service and team leadership.Key Responsibilities:Manage sales teams to achieve performance targets and improve customer satisfaction.Develop and implement sales strategies to drive business growth and expansion.Collaborate with cross-functional teams to...

  • Sales Representative

    5 months ago


    Malaysia DKSH Full time

    **Location**:Malacca, MY, MY**Job Function**:Sales**Requisition Number**:142690**Description**: **Job summary** - Sell products/services to achieve sales targets for assigned businesses/territories and overall Business objectives.**General responsibilities** **Sales** - Support superior in managing day-to-day operating expenditures against operating budgets...

  • Sales Representative

    6 months ago


    Malaysia DKSH Full time

    **Location**:Malacca, MY, MY**Job Function**:Sales**Requisition Number**:155180**Description**: **Job summary** - Sell products/services to achieve sales targets for assigned businesses/territories and overall Business objectives.**General responsibilities** **Sales** - Support superior in managing day-to-day operating expenditures against operating budgets...

  • Boutique Manager

    5 months ago


    Malaysia Club Med Full time

    **Boutique Manager (M/W)**: Club Med Resorts Malaysia or overseas **Job ID** R-1830 **Category** Support & Sales **You are** - Attentive, you create a relationship of trust to understand and meet our guests’ expectations. - Smiling and friendly, you ensure our customers feel welcome in the shop. - Creative and ensure an attractive layout. Merchandising...

  • Sales Representative

    5 months ago


    Malaysia DKSH Full time

    **Location**:Malacca, MY, MY**Job Function**:Sales**Requisition Number**:140478**Description**: **Job Summary** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources **General Responsibilities** - Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve...


  • Malaysia Leading Dream Sdn Bhd Full time

    Position Requirements:Education: Degree or Bachelor's in a relevant field.Experience: Minimum of 3 years of experience in Sales Management, preferably within chain supermarkets or convenience store brands.Language Skills: Proficiency in Chinese, English, and Malay is essential, as we are a Chinese-based e-commerce company serving a diverse customer base.