Global Network Associate

2 weeks ago

Kuala Lumpur, Malaysia Swiss RE Full time

**About the Role**

The role of Global Network Associate has the following key deliverables:

- You contribute to the execution of the International Programs Strategy, the Global Network Strategy, and the Network Partner Value Proposition
- You form part of the Global Network Management team; this global unit is accountable for building and running service capabilities through a network of insurance partners and drives delivery of service excellence to our International Program customers in all countries where Swiss Re Corso does not have owned entities
- Strong focus of your role is on monitoring service delivery and quality by our Network Partners: you are responsible for the analysis of reports and service performance data and provide input and suggestions to management for execution of required action; you prepare key data information packs for discussions and meetings with key stakeholders and partners performed by the global Network Management team
- You are responsible for driving elements of the due diligence process on Network Partners, especially around the Swiss Re Corso CDD/AML requirements/checks
- You support the Global Network Managers with the maintenance of re-insurance contracts and collaboration agreements, including analyses and alignment of remuneration schemes.
- You support the Global Network Manager with gathering market intelligence and regulatory requirements from the local markets and update our global information database called Knowledge Base
- You represent the Global Network Management team in projects allocated to you
- You support the Global Network Managers in the deployment of new insurance product lines for International Programs and the roll-out with Network Partners.
- You support the implementation of the Swiss Re standard Property wording at selected Network Partners
- You are responsible for maintaining the Global Network Management SharePoint site, including the harmonization of document structure and naming conventions
- You are responsible for maintaining the Standard Operating Procedures (SOP) used by Global Network Management
- You are responsible for maintaining the Network Partner Tracker and contact list
- You are responsible for the creation and maintenance of a Network Partner Management dashboard which provides high level oversight on the status of ongoing partner management activities
- You are responsible for creating updates and bulletins for internal communication regarding Network Partners and their markets

**About the Team**

We offer the rare opportunity to join the team in charge of global business network and partner management within International Program Operations in Swiss Re CorSo.

We are a diverse and very motivated team committed to thrive and succeed in the task of making this business unit a success and further establish Swiss Re CorSo as a strong brand name in the international program business space worldwide.

Our Network Management function has a business enabler role. We drive our network strategy and our partner propositions centrally and are ultimately responsible for top-level service delivery to international program customers across the globe. Our coordinated customer centric approach, our evolving global systems and tech platforms and our strong team of dedicated specialists located across all continents are key assets for CorSo's continued success in International Program business.

**About You**
- You have work experience in the primary insurance sector in customer distribution, underwriting, account management, finance or claims roles (3+ years) and proven work experience in International Program business of at least 1 year
- You possess strong relationship building skills and develop a genuine passion for business relationship management at multiple levels with customers, brokers and business partners alike
- You demonstrate a customer centric attitude in all you do and have experience working with external customers, business partners and internal stakeholders.
- You have successfully worked in performance managed business environments and are keen to drive actions with Network Partners, assuring high levels of service quality and fast delivery
- You are familiar with Agile work methodologies
- You have excellent communication skills
- You are detail oriented and have good analytical skills
- Knowledge of or Experience in financial processes will be of great advantage
- Besides being proficient in English, any other language used for business in APAC, EMEA or LATAM will be of great advantage
- You bring a confirmed, ambitious "can-do" attitude, excellent time-management skills, experience in stakeholder management and are comfortable working in an area that is fluid and dynamic
- You are a self-motivated person, a fast learner and are happy handling multiple deliverables and prioritization
- This role may require limited travel

We are an equal opportunity employer, and we value diversity at our company. Our aim is to liv

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