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Network Specialist

2 months ago

Kuala Lumpur, Malaysia demant Full time

**Responsibilities**:
We are looking for an experienced Network Specialist to join Demant’s Global IT Infrastructure & Operations team. You will be part of the Datacenter Operations team consisting of 19 people located in Infrastructure & Operations consisting of 80 people in total working out of our offices in Denmark, Kuala Lumpur and Poland.

**Responsibilities**:

- Deliver 2nd line support to Demant companies worldwide, including day to day operations, troubleshooting, analysis and improvement of networking infrastructure
- Follow up on incidents and issues in cooperation with colleagues from different worldwide locations
- Service Request fulfillment. Ensure all requests are prioritized and managed pro-actively according to impact, escalating problems as required
- Support and contribute to various projects and initiatives
- You will be expected to work normal working hours, with occasional request to cover Eu shift

**Competencies**:
To succeed in this position, it´s important that you have several years of experience from an IT Infrastructure environment. Currently you may be working as a specialist or consultant. It is essential that you have experience with Cisco technologies within the Network area from a larger/international company.

To sum up, we hope that you have experience with:

- hands-on experience managing enterprise networks (Cisco based)
- switch and router configuration, administration, system upgrades and hardware deployment
- knowledge of LAN/WAN networking protocols and technologies, including TCP/IP, routing protocols, VPNs, Firewalls and wireless networking.
- have certification at CCNA level or equivalent experience
- ITIL processes & procedures
- Nice to have: familiarity with F5 load balancers, Azure networking
- Desirable but not essential to also have some broader IT and infrastructure knowledge across Microsoft Windows Server, Active Directory, VMware vSphere, scripting

**_
Personal _**_characteristics_**_:_**
- you communicate effortlessly in English
- you have experience with business interaction and you enjoy working in teams across business and IT
- as a person you are analytical, good at troubleshooting and have the will to make a difference
- you are a Team-Player. You share credit, emphasize team over self, define success collectively rather than individually.
- you are always looking for more, are self-motivated and diligent.
- you also have great interpersonal skills, ask good questions and listen to what others are saying

LI-CL1 #DTIC #LI-HYBRID

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