Lf Ops Support Officer
3 days ago
The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Provide regular status updates for all project participants and create presentations for steering committee updates
- Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
- Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
- Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
- Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
**Qualifications**:
- Previous relevant experience preferred
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
- Working knowledge of SQL environments and database queries
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
**Education**:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Lf Ops Support Supervisor
3 days ago
Kuala Lumpur, Malaysia Citi Full timeThe Ops Sup Intermed Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Intermed...
-
Lf Ops Support Manager
3 days ago
Kuala Lumpur, Malaysia Citi Full timeThe Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...
-
Lf Transaction Analyst
3 days ago
Kuala Lumpur, Malaysia Citi Full timeThe Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as...
-
Journify Ops, Executive
7 days ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: Journify Ops, Executive **Reports To**: Head, Oneworld and Project Management, Airport Services **Role Purpose**: - An executive directs, plans, and coordinates operational activities for Journify (specifically for Journify Ops) and responsible for devising policies and strategies to meet company goals. - Responsible to establish and carry...
-
Journify Ops, Executive
7 days ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: Head, Oneworld and Project Management, Airport Services **Role Purpose**: - An executive directs, plans, and coordinates operational activities for Journify (specifically for Journify Ops) and responsible for devising policies and strategies to meet company goals. - Responsible to establish and carry out departmental or organizational...
-
Executive, Ops Planning
4 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: Executive, Ops Planning **Reports To**: Senior Manager, Ops Planning **Role Purpose**: Manage On-Time-Performance(OTP) and future flights data and Lead Flight Deployment Working Committee (FDWC) and Operational Review Meeting(ORM) Sessions with analytical insights. To support Chief Pilot, OCC and Senior Manager, Ops Planning on Strategical...
-
Lf Ops Control Manager
3 days ago
Kuala Lumpur, Malaysia Citi Full time**Responsibilities**: - Uses broad discretion to develop most complex procedural documentation, guidelines, manuals, and reports for multiple departments. - Typically Deals with highly complex and highly variable quality issues with substantial and broad potential impact. - Manages key investigations of multiple departmental/administrative processes and...
-
Executive, Ops Planning
4 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: Senior Manager, Ops Planning **Role Purpose**: Manage On-Time-Performance(OTP) and future flights data and Lead Flight Deployment Working Committee (FDWC) and Operational Review Meeting(ORM) Sessions with analytical insights. To support Chief Pilot, OCC and Senior Manager, Ops Planning on Strategical plans in a cross functional manner across...
-
Officer, Fraud Ops Intermediate Analyst 2
7 months ago
Kuala Lumpur, Malaysia Citi Full timeWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...
-
Ml Ops Specialist
6 months ago
Kuala Lumpur, Malaysia Encora Full timeML Ops Specialist Important Information Experience: more than 6 years Job Mode: Full-time Work Mode: On-site Encora is a global Software and Digital Engineering company that helps business overcome the Software Engineering Talent shortage and provides next-gen services and such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT,...
-
HR Ops and Customer Support Lead
6 months ago
Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time**Description** Do you get excited by the thought of working for the world’s leading play and entertainment company in a continuously evolving, truly omnichannel environment? Join us as the HR Ops and Customer Support Lead for our client project team, based in Malaysia. **Responsibilities** Stakeholders Internal HR Business Partners - To ensure...
-
Associate Manager S&op
7 months ago
Kuala Lumpur, Malaysia Aurora Talent Full timeJob type: Permanent Contact name: Aden Chia Job ref: 33556 Published: about 14 hours ago - Comply with the high level Rules of Engagement between regions. - Ensure the Company has sufficient capacity and process capability in the region to meet present and future product demands. - Support and execute SNEA demand driven plans for capacity expansion and/or...
-
Executive, Payment Ops
7 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: - Executive, Payment Ops **Reports To**: - Senior Executive, Payment Ops & Treasury Support **Role Purpose**: - Responsible in performing payment processing activities by ensuring and validating all transactions due for payments are captured in the payment proposals accurately and payments are processed on time to avoid service disruption...
-
Platform Ops Exec
4 days ago
Kuala Lumpur, Malaysia AirAsia Full timeJob Description Description A platform operations exec will report to the Platform lead and will assist the platform lead in managing all e-commerce platform related operations activities. This role will support all operations of platforms where AirAsia Grocer sells. In this role, you would be responsible to ensure the smooth operation of the platform...
-
Fundraising Specialist
7 months ago
Kuala Lumpur, Malaysia SG Support Full time**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...
-
Assistant Planning Manager, Sea
4 months ago
Kuala Lumpur, Malaysia The Clorox Company Full timeClorox is the place that’s committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. CloroxIsThePlace Your role at Clorox: Lead the sub-team to facilitate PMU...
-
Customer Support Executive
3 hours ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Japanese language Customer Management Japenese Customer service advisor Flexible for 24/7. Salary range RM7,000-9,000. Key Responsibilities: - Driving Key Performance Metrics for the...
-
General & Op Acctng. Specialist
7 months ago
Kuala Lumpur, Malaysia Hashmap Full time**Req ID**:265275 We are currently seeking a General & Op Acctng. Specialist to join our team in Remote, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). - Individuals understand their own area and are able to perform all facets of their role. - They have experience in most issues that may arise, although require guidance with new assignments or...
-
Director, Medical Officer
4 months ago
Kuala Lumpur, Malaysia Prudential plc Full timeDirector, Medical Officer Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...
-
Executive, Payment Ops
7 months ago
Kuala Lumpur, Malaysia Malaysia Airlines Full time**Reports To**: - Senior Executive, Payment Ops & Treasury Support **Role Purpose**: - Responsible in performing payment processing activities by ensuring and validating all transactions due for payments are captured in the payment proposals accurately and payments are processed on time to avoid service disruption and late payment penalty charges. **Key...