Site Location Officer

3 weeks ago


Johor Bahru, Malaysia JAC Recruitment Full time

**Role : Site Location Officer**

**Location : Johor, Pahang, Terengganu**

**Portfolio : Banking and Financials**

**Role Description**

Site location officer will oversee operation of the bank’s automated teller machines (ATMs) including researching on strategic location for installation, maintenance, and removal of ATM machines. The site location officer must be able to demonstrate excellent interpersonal communication and strategic planning skills to liaise with property manager/tenant to place ATMs at places such as shopping mall, petrol station etc. Additionally, the site location officer responsible of overseeing some maintenance operations and technicians.

**Responsibilities**
- Research and identify strategic locations to place the ATMs in places such as shopping mall, petrol station, etc. based on the demand
- Coordinates installation, maintenance, and removal of ATMs
- Schedules services from outside vendors and contractors as needed
- Work with teller to perform and handle cash from customer and Head Office within counting room and teller area to minimize financial risk, time constraint and customer satisfaction
- Monitor any ATMs error by closely work ATM and Point Of Sale (POS) terminal personnel to provide resolutions in a timely manner and minimize customers’ impact
- Alerts affected bank staff departments of expected downtime and service interruptions
- Keep promoting the Bank’s product and services to increase brand awareness and customer traffic
- Ensures that instructions and signs are properly located near machines
- Perform other related duties as assigned
**Requirements**:

- Possess Bachelor's degree in any field
- Obtain minimum 1 year of experience in related field
- Extensive knowledge of ATM and applicable software
- Ability to work independently
- Excellent problem-solving skills and ability to troubleshoot issues with machines
- Excellent organizational skills
- Excellent communication and interpersonal s
- kills
- Have a strong interest to work as Site Location Officer

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)
**Experience**:

- ATM Site Locating: 1 year (required)


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