Guest Service Associate

Responsible for a guest’s comfortable stay right from the hotel booking/check-in to check-out - Ready to offer assistance to hotel guests - Responsible for front desk duties such as check-in/out, coordinating housekeeping, bell service etc. - Calculation of guests bills and payment collection - Familiar with proprietary hotel booking software, payment...

Make Reservations - Provide Customer Service - Sell Additional Services and Upgrades - Give Directions and Advice - Maintain Records Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang International...

**CUSTOMER SERVICE** - 18 - 30 tahun - SPM / Diploma / Ijazah - Active communicator - Speak extra foreign language is advantages - Good personality, appearance and can work as a team **RECEPTIONIST** - Welcome guests in a warm and friendly manner. - Ascertains their dining/lodging needs. - Seats guests and manage the seating chart. - Monitors restaurant...

Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...

Responsibilities - Serving food and beverage to customers. - Responsible for overall workflow of the restaurant. - Maintaining restaurant cleanliness and workstation hygiene. - Solving dine-in customer complaint. - Act as a customer service (basic up-selling, promotions, etc.). Green Island Western Food was established in 2013, managed by Extra Centenary Sdn...

**Job Summary**: As an Associate Program Manager, you will play a key role in supporting the successful execution of customer programs. Working closely with cross-functional teams, you will help ensure that projects are delivered on time, within budget, and to the highest quality standards. This role offers an opportunity to gain valuable experience in...

Meet and greets guests. - Taking order and sending order to the customer. - Maintain hygiene and cleanliness of the restaurant. - Provide sincere hospitality with smile. - Any ad hoc tasks assigned by the manager. **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 - RM3,000.00 per month **Benefits**: - Opportunities for promotion - Professional...

**SCOPE OF ROLE**: Overall responsible to ensure sanitation and cleanliness of outlet plus food related areas, utensils and to support the preparation for operations **RESPONSIBILITIES**: - Reports to the Assistant Manager/Supervisor - To be responsible for the daily smooth operation of the food & beverages section. - To ensure upselling for today’s...

**Floor Supervisor Job Description**: - Warmly greets and acknowledges guests upon arrival. - Effectively merchandises food and beverage menus in an informative, friendly and enthusiastic manner. - Accurately takes guest orders. - Correctly and precisely calculates each guest check. - Resets table according to restaurant specifications. - Removes plates and...

**In this role you will be responsible for**: - Plan and check service schedules via in-house system - Manage and train service staff in order to improve the service quality - Make sure team members provide quality and timely services as per scheduled - Carry out regular quality assurance checks on completed services by spending 20% of available Supervision...

Role Proficiency: Analyse the business needs of the stakeholder(s) across the engagement. Understand and use the various BA tasks required to be performed as required by the engagement usually with a good assistance from senior BAs. Outcomes: - Assist Leads to understand and define enterprise goals and objectives - Tailor the business approach based on the...

Working Location: PENANG QUEENSBAY BAYAN LEPAS （Basic RM 2,900) We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the...

i. Responsible for all maintenance activities. ii. Assist in corrective maintenance as and when required. iii. Support management in delivering accurate production progress. iv. Responsible for control of production efficiency. v. To ensure purchase the correct part for the correct process. vi. Adhere to the relevant documented information to ensure...

Job Responsibilities - Promote and drive sales of new vehicle/car - Participate in road-shows, sales activities and launching events - Manage the daily sales prospecting - Comply with company's guidelines and procedures - Provide a consistently high level and memorable customer service - Achieve individual sales target and contribute to the branch sales...

**Industry: Information Technology & Services** **Location: Bayang Lepas, Penang** **Working mode: Hybrid (Mon & Fri - Home, Tue to Thurs - Office)** **Responsibilities**: - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with customers to ensure full resolution of...

**Who will you be working for**: Our client is a prominent US MNC located in the Bayan Lepas FIZ. They are rapidly expanding and are looking for great talent to join their organization. **What you will be doing**: The Product Data Management Manager / Configuration Engineering Manager is responsible for managing the process of implementing changes to...

Role Proficiency: Comfortable discussing offerings services and capabilities internally. Demonstrate ability with messaging in the technology / digital transformation space. Display good understanding of digital/inbound and outbound marketing roles and metrics. Outcomes: - Constantly monitor and analyze trends across industry domains and technology...

**Job Descriptions** - Proactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and complaints - Responsible for monetary transactions and company stocks (e.g. Phone, SIM Card, Accessories, Cash, etc.) - To assume any other assignments from the Management. **Job Requirements** - Must have basic...

Bayan Lepas, Penang - MYR 3000-4500 **Qualifications**: - Degree in any field - Intermediate Level with 3 years and above supply chain planning experience **Requirements**: - Excellent comprehension and good writing and communication skills - Fluency in English is needed - Team player and mature - Basic escalation management skill - Able to cope with...

**Location: Office is based in Penang International Airport** **Working hours: Earliest shift starts at 6.30am, last shift ends at 11.30pm** **Working days: 5 days work, 2 days off** **Salary: RM2300 - RM3200 + commission** **Employment Status: 1 year contract (Renewable basis)** **ACCOUNTABILITIES** - Create conversations and engage with the customers...