Sales & Marketing Manager

4 weeks ago


Johor Bahru, Malaysia Talent Houz Full time

Industry **Manufacturing (Plastic injection related)**

Location **Johor Bahru**

**Responsibilities**:
**Primary duties: (Approximately 70 to 80% of daily work schedule)**:

- Supervise and guide his/ her subordinates.
- Ensure the duties of his/ her subordinates are properly done.
- Ensure the customer requirement is being met at all levels of production.
- Verify shipping documents, proforma invoices and shipping orders.
- Issue proforma invoices and shipping orders.
- Prepare and send samples as per customer’s requisition.
- Introduce and promote products to customers
- Follow up new projects (new item) progress.
- Follow up on all customers’ requests.
- Visit customers or set up meetings with customers at least once every half year.

**Secondary duties: (Approximately 20 to 30% of daily work schedule)**:

- Participate in ISO activities and customers’ audits.
- Prepare a total monthly order report.
- Receive and resolve customer issues and complaints.
- Perform other related duties as required.
- Attend events or exhibitions.

The person is expected to work closely with staff from all departments.

Authorities:

- Instruct production to arrange orders and to take immediate corrective action whenever the production outputs do not meet customer’s requirements.
- Make decisions on non-conforming products for incoming and outgoing goods and WIP.
- Authorised to approve Proforma Invoice, shipping order and shipping documents.
- Authorised to approve Delivery Order.
- To approve subordinate leave.

**Experience Needed**
- Good interpersonal and communication skills.
- Computer literate.
- Ability to establish rapport with customers through telex-communication.
- Fluent in speaking and writing both English and Bahasa Malaysia.
- Ability to handle and resolve recurring problems.
- Able to work under pressure.
- Preferably Diploma/ Degree in relevant fields.
- 5 years or above relevant practical experience.

**Salary**: RM7,000.00 - RM9,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- Sales and Marketing: 5 years (preferred)

**Language**:

- Mandarin (required)



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