Partner Service
2 weeks ago
We are a New Zealand owned company that provides online management solutions for various size accommodation providers internationally, such as Hotels, Motels, Resorts, Apartments, B&Bs, Lodges and much more.
You will interact with a wide variety of people in the hospitality industry and have the ability to develop excellent relationships with our clientele to provide a sustainable and mutually beneficial working environment.
**The job - As Partner Service Executive, you will**:
- Be able to set-up new accounts for new clients, train them, familiarize them with the system & take them live on to the system. Provide constant support to the client & be in constant touch with them for any issues being faced by them
- Software Setup and First Level training for New Hotels / Motels
- Providing Product support to existing Hotel Clients
- Providing product Training to new Clients
- Liaise with Regional Partner Services & technical team for any issues found within the system
- Manage after sales enquiries on STAAH Products / Solutions
- Liaising with Online Channel Partners, PMS Partners and other suppliers
- Have a genuine problem solving attitude with the customer. Provide a high level of support that will continually improve the relationship with customer
- To grow and retain existing accounts by presenting new solutions and services to clients
- Work with Head of South East Asia to deploy support efforts
**Requirements**:
- 2+ years in Sales Support roles
- Some XML or coding experience preferred
- Experience of working in start-up environment
- Positive approach to networking Interest in online web / cloud based technology
- Previous Customer service experience
- Courteous, polite and patient to assist our clients with queries
- Moderate computer skills/knowledge, as well as Microsoft Suite Skills (Excel, Word etc)
- A high level of resilience and ability to deal with different personalities
- Analytical approach to provide solutions to our clients
- Clear and professional written and verbal communication skills
**Extras - it would be great to have...**:
- Diploma or Bachelor’s degree
- Accommodation industry knowledge (hotels, motels, B&Bs etc)
- Existing network of contacts in hotel / accommodation industry
**Location**:
**Malaysia**:
- This is a regional position. Only Malaysian nationals or those with a valid work permit who speak Chinese and English fluently need apply.
-
Audit Partner
2 weeks ago
Malaysia Hays Full time**Your new company** You’ll be working for one of the market-leader within the professional services industry who is looking for an Audit Partner to be based in Kuala Lumpur. With an aggressive growth plan and the vision to become a better leader in its field, it continues to gain market share over its competitors. **Your new role** In this leadership...
-
Malaysia Ant Group Full timeHeadquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services...
-
Customer Service Officer
7 days ago
Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...
-
Customer Service Associate
4 weeks ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Customer Service Associate
3 weeks ago
Malaysia TDCX Full time**#BeMore**: Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX**: -...
-
Payroll Specialist
1 week ago
Malaysia Six Degree Consulting Full timeSummary: Provide payroll process for Asia Pacific, and Middle East, ensuring that salaries and all benefits are paid on time, accordingly to local definitions of each country and complying to local laws and regulations. **About your role**: - Audit specific countries’ payrolls, ensuring compliance with local company policy and statutory requirements....
-
Assistant Customer Service Specialist
2 weeks ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Customer Service Associate
1 week ago
Malaysia TDCX Full time#BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX - Attractive...
-
Customer Service
7 days ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Project Manager- Financial Services
1 week ago
Malaysia Two95 International Inc. Full timepROJECT MANAGER CHINESE PREFFERRED TRAVEL TO CHINA OFTEN **Role Overview**: - Initiates the project, obtaining authorization to start the project and scope the project. Engages the project Sponsor and Steering Committee - Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Develops the plan within...
-
Customer Service Specialist
4 weeks ago
Malaysia TDCX Full time#BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX - Attractive...
-
Customer Service Team Lead
4 weeks ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Customer Service Team Lead
2 weeks ago
Malaysia TDCX Full time**#BeMore** Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX** -...
-
IT Product Manager
5 days ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: IT Product Manager **Skills**:IT Product Manager Job Purpose As IT Product Manager you will oversee one or multiple products (technology or data solutions) within a Network’s mandate being accountable for the end-to-end product lifecycle and ensuring, in partnering with relevant business stakeholders, that the products are...
-
Customer Success Executive
1 week ago
Malaysia RecruitFirst Full time**Overview**: Offices Kuala Lumpur Job-type Contract Job Category All Industries Services Salary MYR 3,500 - 5,000 /Month **Who you'll be working for**:A company that offers food delivery solutions to grow the online food ordering and delivering business. **What you'll be doing on the job**: - Customer onboarding - Collect and verify necessary...
-
Malaysia TDCX Full time#BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX - Attractive...
-
Business Development Manager
4 days ago
Malaysia RecruitFirst Full time**Overview**: Job-type Full-Time Job Category Logistics Industries Services Salary MYR 3,000 - 6,500 /Month **Who you'll be working for**:Asia’s leading on-demand logistics technology delivery platform **What requirements you'll need to be eligible**: - At least 2-4 years sales experience in Penang market - Experience in **Ecommerce/ FoodTech/...
-
Associate Director, Tb
1 week ago
Malaysia CIMB Group Full timeKey Responsibilities "live" operation, working closely with Sales, Product Management, Client Service, IT and Operations partners to enable Business Strategy and facilitate revenue growth Expected to partner and support GTB Sales to structure accounts and solutions for clients that meet client’s business requirements Participate in client management and...
-
Vendor Empanelemt
5 days ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Vendor Empanelment **Skills**:Vendor Empanelment Intersoftkk is a global business and technology consulting firm primarily serving IT Software, IT Infrastructure Services clients, SAP/ERP, consumer banks, wealth management firms, insurance companies and investment banks. Since 1999 Intersoftkk has grown from its first office in...
-
Associate Director, Cash Management
1 week ago
Malaysia CIMB Group Full timeKey Responsibilities Lead diverse projects of varying complexity, taking the customer from "deal won" through to "live" operation, working closely with Sales, Product Management, Client Service, IT and Operations partners to enable Business Strategy and facilitate revenue growth Expected to partner and support GTB Sales to structure accounts and solutions...