Assistant - Guest Service & Ticketing

6 months ago


Ipoh, Malaysia Sunway Lost World Water Park Sdn Bhd Full time

**JOB SUMMARY**
- To ensure that the Cash Float received is accurate and the denomination required is available.
- Guest Service Assistant cum Ticketing Cashier are to comply fully on all SOP’s designed by the Manager/Assistant Manager and Superiors.
- Guest Service Assistant cum Ticketing Cashier are to be held accountable for any loss, variances (shortage or excess) during their shift.
- Handling all Guest Related issues including feedback and complaint, escalate it to the higher level if required to obtain remedial conclusion.
- Guest Service Assistant cum Ticketing Cashier are expected to have broad knowledge about park information including activities, facilities, promotions, rules and regulations.

WHO ARE WE LOOKING FOR?
- Presentable and well-groomed always;
- A team player with high degree of honesty and integrity;
- Able to start immediately is an added advantage;
- Good problem solving and analytical skills;
- Competencies in writing and communicating in English, Bahasa Malaysia and other languages would be an added advantage;
- Applicants must be willing to work at SUNWAY LOST WORLD OF TAMBUN, IPOH, PERAK

WHAT CAN YOU EXPECT IF YOU WERE TO JOIN US?
- Attractive salary package including well thought-out benefits such as outpatient medical treatment, inpatient hospital coverage, optical and dental support;
- 5-day work week;
- Annual bonus + Annual Increment;
- Complimentary Lost World of Tambun's entrance tickets based on years of service;
- Well-fed tummy from our free meal package;
- And many more

**Salary**: From RM1,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ipoh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)



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