Assistant Manager, Front Office
1 week ago
Job Responsibilities:
- To assist the Front Office Manager in day-to-day Front Office operations.
- Effectively manages and oversees the daily operations of the Front Office.
- Supervises room reservations and the allotments to ensure maximum yield is achieved.
- To manage the guest experience by representing the Hotel in resolving any guest-related issues and ensuring that the highest levels of hospitality and service are provided.
- Develops high-quality relationships with guests throughout their stay, in order to encourage loyalty.
- Represents the Management in resolving any guest or property-related issues after office hours.
**Requirements**:
- Minimum 3 years working experience as Assistant Front Office Manager or similar capacity in a 4-star Hotel.
- Able to work flexible and extended hours.
- Able to work independently and as a team, resourceful, highly motivated, and results-oriented.
**Salary**: From RM2,500.00 per month
Schedule:
- Rotational shift
**Education**:
- STM/STPM (preferred)
**Experience**:
- Front Office: 3 years (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
- Other language (preferred)
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