Tier 1 Analyst

3 months ago


Kuala Lumpur, Malaysia Confluence Contour Sdn Bhd Full time

Provide high-quality support to end users software to solve technical problems quickly and effectively - Provide support and technical issue of resolution via E-Mail, phone and other electronic medium. - Identify, understand, and recommend solutions for customer issues or questions using working knowledge of ArcGIS including ArcGIS Desktop, ArcGIS Server, and related ArcGIS Server products and technologies
CONFLUENCE is a leading, global provider of geospatially powered solutions to the commercial, government, financial, insurance and communications industries. Our customers rely on our GIS and geospatial solutions to organize vast amounts of complex data into understandable visual representations. Through our software, our customers make better and faster operational decisions vital to power business intelligence and interaction management that help propel growth and efficiency within their organizations. Our typical customer has complex, customer-specific workflows which handle critical data in an existing IT infrastructure. CONFLUENCE's task is to understand our customer’s needs and processes, prescribe a correct set of tools, and implement our geospatial technologies seemlessly into their environments. To do that, we offer extensive services to help customers analyze their business processes and integrate our products and services in the most productive way.
Bachelor's or Equivalent


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