Collection Officer October Intake
4 weeks ago
**JOB DESCRIPTION**:
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
- Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
- Contact customers to remind customers of the payment schedule and obtain relevant payments.
- Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, antilegal counsel.
- Ensure that collection actions taken are within corporate guidelines, and collection policies.
- Exercises judgment within defined practices and policies to determined appropriate action.
- Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
- Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
- Require to do field visits.
- Performs others duties as assigned.
**JOB REQUIREMENTS**:
- Open for fresh grads, experience in collection field added advantage
- **For SPM leaver must have at least 2 years of experience in working**:
- **Possess good spoken English**:
- **Clear CCRIS & CTOS record**:
- To do cold calling at least 200 - 300 numbers daily provided by the company
- To work closely with team members in order to achieve team targets
- Able to work independently and able to manage time schedule
**Benefits**:
- Bonus will be provided every June & December
- An increment will be provided every July
- Performance Appraisal will be on March - August & September - February
- AL, Medical Leave & Public Holidays
- Insurance
**Job Types**: Full-time, Fresh graduate
**Salary**: RM2,200.00 - RM3,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
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