Customer Service Executive

7 months ago


Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full time

Our client is a leading fintech company in Greater Southeast Asia, reaching over 10 million consumers per month and working with more than 220 financial institutions across six markets. The mission is simple - to empower and connect people to a better financial future. The fast paced team looking for a creative, organized, collaborative and results-driven leader to join the team.

**Responsibilities**
- Establish strong rapport with our new and current partners
- Facilitate cross-departmental communications to achieve business objective
- Assist/maintain partnerships with our vendors, providers and customers to ensure we can offer a good quality redemption experience and reward fulfillment.
- Assist the competent department of the foreign industry to carry out various implementation tasks to achieve the company's goal of developing new customers, orders, performance, brand promotion, etc.

**Requirements**:

- Fluency in Cantonese and English, in writing and speaking
- Traditional Chinese typing speed of 40 wpm
- At least 1 year CS experience in call center
- Good verbal and written communication skills

**Job Types**: Full-time, Permanent

Pay: Up to RM4,700.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- Can you type Traditional Chinese with the speed of 40 wpm?

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Cantonese fluently (required)
- English (preferred)



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