Customer Service Representative
3 months ago
**About the Company**:
Our client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.
**Key Responsibilities**:
- Handle complaints and find solutions.
- Gather and report client feedback.
- Suggest improvements to management.
- Enhance customer satisfaction and loyalty.
- Build strong client relationships.
**Requirements**:
**Experience and Knowledge**:
- 1 year in client service, preferably in payments or e-commerce.
- Understanding of payment processes and regulations.
- Min diploma holder in relevant fields like Business or Finance.
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,500.00 - RM5,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- client servicing: 1 year (preferred)
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