Customer Service Representative- C17

2 weeks ago


Ampang, Malaysia Career International Fos Sdn. Bhd Full time

Responsible for daily handling of all inbound calls in the bank.
- Reading, learning, and equipping with information to support the call operations.
- Provide accurate information and resolve problems/issues.
- Meeting KPIS set by the management.
- Attend regular customer service training/telephone etiquettes/briefings.
- Teamwork within the cc work environment and liaison work with other divisions in the company.

**Job Types**: Contract, Fresh graduate

**Salary**: RM2,600.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- English (B2) (required)

Ability to Commute:

- Jalan Ampang (required)

Ability to Relocate:

- Jalan Ampang: Relocate before starting work (required)



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