Customer Service Representative- C17
2 weeks ago
Responsible for daily handling of all inbound calls in the bank.
- Reading, learning, and equipping with information to support the call operations.
- Provide accurate information and resolve problems/issues.
- Meeting KPIS set by the management.
- Attend regular customer service training/telephone etiquettes/briefings.
- Teamwork within the cc work environment and liaison work with other divisions in the company.
**Job Types**: Contract, Fresh graduate
**Salary**: RM2,600.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer Care Specialist: 1 year (required)
**Language**:
- English (B2) (required)
Ability to Commute:
- Jalan Ampang (required)
Ability to Relocate:
- Jalan Ampang: Relocate before starting work (required)
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