Accounts Executive

6 months ago


Kota Kinabalu, Malaysia Hilton Full time

Accounts Executive

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The core responsibilities of an Accounts Executive are to keep a proper record of all amount due to the hotel from guests, concessionaires, tenants, credit card companies, online transaction and employees. Although not responsible to the Credit, it will be necessary for both to work closely together in following up on overdue accounts.

**What will I be doing?**

As the Accounts Executive, you will be responsible for performing the following tasks to the highest standards:

- Administer activities of Account Receivable to ensure all Invoices, documents related with billing accounts are file and keep at all times for retrieval of information.
- Handling on billing process of accounts for Company, Government, Owner, Employee Ledger Tenancy and responds to billing inquiries such as refund, resolve guest disputes in a timely manner.
- To insure that all debtors are bill and to complete the invoices issued within five days of last check out, unless otherwise agreed contractually with the client.
- Ensure the accuracy of all charges made to the various accounts on daily basis.
- Ensure that the necessary documentations is submitted with invoices to substantiate charges and to ensure Payments are collected on a timely fashion.
- To post and allocate all the payment received from Cheque/telegraphic transfer into system for AR debtors.
- To ensure full compliance with Payment Card Industry (PCI): Data Security Standards (DSS) at all times
- To assist credit card daily reports, reconciliation and follow up with outstanding credit cards reimbursement.
- To check on credit card queries, credit card rebates, charge-back and refunds with complete supporting documents.
- To monitor on House Account and Group Master and to update the outcomes to respective department.
- To prepare Journal for any adjustment on City Ledger/Direct Bills and other related transaction.
- To check the Travel Agent commission reports ensuring accurate amount for both locally and internationality.
- To assist in sending out monthly debtors statement.
- Preparing month end debtors reconciliation process, prepare and distribute required hotel and corporate reports.
- Assisting Credit in collection process of all accounts, current and in resolving outstanding.
- Assisting Credit with month end procedures and performs any reasonable additional task in order that the department functions smoothly.
- To carry out any other reasonable duties and responsibility as assigned.

**What are we looking for?**

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- University degree and above, majoring in Finance / Accounting.
- 4-6 years of relevant experience.
- Attention to details and good interpersonal skills.
- Good communication skills.
- Flexible in relation to working hours, especially at month end.
- Proficient in English and Bahasa Malaysia to meet business needs.
- Possess system skills in Check SCM, SUN.
- Proficient in Microsoft Windows, Word, Excel, etc.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


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