Inbound Contact Center Executive

Attended inbound calls from customers - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently...

**Operation Manager (Inbound) - Immediate Hiring** **Working Location: Bangsar** **Working Hour: 8.30 am - 5.30 pm** **Working Days: Monday - Friday** **Salary Range: RM 4,000 - RM 6,000** **Qualification**: - Bachelor's degree in a relevant field or equivalent experience.5-7 years of experience in contact center operations, with a proven track record...

**WE ARE FOCUSED ON RECRUITING ON JULY (IMMEDIATELY START) & AUGUST23** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Skill All. + KPI All. + Attendance All._ - **Have experience in Call Center & Basic...

**WE ARE FOCUS ON RECRUITING FOR DECEMBER 2023 ONLY (IMMEDIATELY START)** - Nature of Business: Global E-commerce contact center_ - Location: Jalan Raja Chulan, Kuala Lumpur_ - Working Days: 5 days & 9 hours including break | Shift rotational_ - Salary package: RM2,400 + Fix All. + KPI All. + Attendance All._ - ** Must be good experience in Call Center &...

**30 KEKOSONGAN! KEMASUKAN SEGERA!!** - **LOKASI: Kuala Lumpur (Menara Mercu 2) & Petaling Jaya (Seksyen 13)**: - **WAKTU BEKERJA: ISNIN - JUMAAT**: - **GAJI ASAS/BASIC SALARY: SEHINGGA RM 2500 + KOMISYEN SEHINGGA RM 2500 - RM 4000!!** **SKOP KERJA** - Kerja dalam pejabat sahaja (tidak perlu berjumpa pelanggan) - Hanya menghubungi pelanggan institusi...

**Technical skills (Required - Mandatory)** - Strong knowledge and installation experience on Genesys Platform 9.x CIM and components related to Voice and eservices. - Must have experience in 2-4 Genesys transformation projects. - Must have knowledge on Contact center DR, security & GDPR. - Hands on experience using Genesys Composer, CME, GA, GAX, Knowledge...

Position - Customer Service Agent - Call Center - Inbound Calls Working Location -Bangsar South Working hours - 24-7 rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience. Fixed Monthly Attendance Allowance - RM200 **Responsibilities**: Primarily...

Job description - Receive inbound calls from existing and potential customers to address their concerns. - Reply customers’ inquiries concerning product features, services or company information. - Researches and analyzes each situation thoroughly to ensure information, recommendation/solutions provided to the customer is accurate, complete and timely. -...

**Customer Service Executive (Contact Centre)** **-** **(**240000JK**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Handle inbound calls,emai,live chat - Respond promptly and provide effective solutions for customers' inquiries - Maintain a positive, empathetic, and professional attitude toward customers - Ensure customer satisfaction and provide professional customer support -...

**Role**:Sales - Inbound **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Global Sales Sales Sales Closing Inbound Sales French Language outbound sales BPO Operations BPO Hiring French and English speaker- Language: French +...

Position - Customer Service - Call Center - Inbound Calls Working Location -Bangsar South, Kuala Lumpur - 15 minutes walking distance from/to Kerinchi LRT station. Working hours - Rotation shifts, Monday - Sunday, 5 working days & 2 off days Basic Salary - From 2,300- RM 2,500- Based on relevant working experience. Fixed Monthly Attendance Allowance -...

Customer Service Executive (Contact Centre)-(24000011) Description Services To attend to inbound calls enquiries over various range consumer financial products and services To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. To provide personalized...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 1800-2500.**: - **Location: City center, Kuala Lumpur.** **Introduction** An established group of insurance companies in Kuala Lumpur is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been received from...

**Position: Telemarketer-Insurance Call Center.**: - **Salary: RM 1800-2300.**: - **Location: City center (5-day week), Jalan Raja Laut, Kuala Lumpur.** **Introduction** An established insurance company in Kuala Lumpur is looking to hire Telemarketers at their Call Center. The primary purpose is responsible for customer service inquiries that have been...

ABC is proudly awarded South East Asia’s Best Private Autism Intervention Clinic in 2023 in the South East Asia Business Awards, and we are the largest 1:1 ABA (Applied Behavior Analysis) Center in Malaysia. ABC (Autism Behavioral Center) is a center focused on providing early intervention to children with Autism, learning and behavioural difficulties. We...

**Join Our Team: Elevate Your Career in Banking Customer Service!** - Job highlights:_ - _Office accessible by public transport_ - _Permanent role with full training provided_ - _Attractive allowances and incentives (refer below)_ Main responsibilities: - ️Handle inbound calls (Average 80 calls/daily) - ️Resolving customer's enquiries or complaints in...

To support the Destination Management and team members in developing new products for various markets - To facilitate and attend to all FIT (Fully independent traveler ) and Groups requests that is being sourced by sales team members - To work with suppliers and reservations teams to ensure end to end points of contact of a customers is being fulfilled as...

Assalamualaikum, Saya Cik Nisa dari HR department Cth: 1) Title : (Khidmat Perunding Pelanggan Bank) 2) Nama Penuh : Nisa bt Hassan 3) Umur : 28 (18-28) 4) Tarikh boleh hadir ke temuduga : 00:00:23 - Lokasi bekerja Maybank Etiqa Jalan Melaka Kuala Lumpur - Temuduga akan diadakan di cawangan Kuala Lumpur (Bersebelahan LRT Masjid Jamek) **SYARAT-SYARAT...

**Job Descriptions**: - Work closely with team leaders to develop and implement sales plans to achieve targets and drive clients. - Work with the operations team (where needed) to ensure that client requests are fulfilled. - Develop a deep understanding of various products offered and processed as relevant. - Collect Client information as needed to serve...