Native Japanese Speaker Fresh Graduates Welcomed to

1 week ago


Brickfields, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

**Job Summary**:
As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency.

**Responsibilities**:

- Identify customer needs and assist them in using specific features and functionalities in the social media platform
- Follow-up with customers to ensure their technical issues are resolved
- Become and remain knowledgeable about social media products and community standards

**Skills**:

- Strong written and verbal communication skills.
- Good command of the Japanese and English language verbal and written.
- Excellent documentation practices and the ability to multi-task in a fast paced environment with strong attention to detail and accuracy.
- Excellent telephone manner and communication skills.
- Experience in handling difficult customer queries and customer complaints.
- Strong interpersonal and organizational skills.
- Ability to multi-task and work in a pressured and fast-paced environment
- Strong attention to detail and accuracy.
- Positive attitude, reliable and hard working.

**Benefits**
- Generous salary package
- Casual dress code
- Delicious office snacks
- Dynamic, positive work environment
- Fantastic team culture
- Guidance and mentoring from leaders within the business

For more information : Please feel free to reach out to me at Sha 011-16299464

Pay: RM10,000.00 - RM12,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday



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