Social Media Customer Services

7 months ago


Brickfields, Malaysia REGENERATION RESOURCES Full time

Are you a master communicator in Japanese and passionate about helping others? We're looking for dynamic individuals to join our team as Chat Support Representatives In this role, you'll be the voice of our company, providing top-tier support to our valued customers with grace and enthusiasm. If you're a native Japanese speaker with excellent written communication skills and a knack for problem-solving, we want to hear from you

**Responsibilities**:

- Provide exceptional customer support through chat interactions in Japanese.
- Resolve customer inquiries and issues with empathy and efficiency.
- Collaborate with cross-functional teams to ensure a seamless customer experience.
- Strive to exceed customer expectations and create positive engagement.

**Requirements**:

- Native Japanese speaker with fluent English skills.
- Excellent written communication skills in Japanese and English.
- Strong problem-solving abilities and attention to detail.
- Customer-centric mindset and a passion for helping others.
- Ability to thrive in a fast-paced, collaborative environment.

**Salary**: RM5,000.00 - RM9,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- English (required)
- Japanese (required)



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