Telemarketing Executive
5 months ago
**ROLES, RESPONSIBILITY AND AUTHORITY**:
- Conduct market research to identify selling possibilities and evaluate customer needs.
- Actively seek out new sales opportunities through cold calling, networking and social media.
- Set up sales meetings with potential clients.
- Direct prospects to the field sales when needed.
- To ensure high service standards by making sure all presentation to customers in accordance to given product guide and sales script
- Work closely with Manager to develop and implement sales and services strategies to achieve committed targets in the relevant product through telesales calls.
- Enter and update customer information in CRM.
- Handle grievances to preserve the company's reputation.
- Go the "extra mile" to meet sales quote and facilitate future sales.
- Keep records of calls and note oof useful information.
**QUALIFICATION AND EXPERIENCE**:
- At least a Diploma or equivalent qualification in Logistics / Supply Chain or equivalent.
- At least 3-4 year of related working experience in a Telesales.
- Basic knowledge of logistics services will be advantage.
- Demonstrated sales skills.
- Effective problem-solving and negotiation skills.
- Demonstrated influencing and relationship management skills.
**Salary**: RM2,700.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- a) At least a Diploma or equivalent qualification in Logistics / Supply Chain or equivalent.
b) At least 3-4 year of related working experience in a Telesales.
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Telesales: 3 years (required)
- Telemarketing: 3 years (preferred)
**Language**:
- English (preferred)
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