Manager Client Management

3 weeks ago


Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:151485**Description**:
**Job Summary**
Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

**General Responsibilities**
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
- Facilitate and lead business integration process for new clients to ensure smooth client integration
- Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
- Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
- Take necessary actions to resolve clients' operational issues/service complaints
- Lead business communications and business review meetings with clients' management teams
- Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
- Establish and maintain a proactive network of relationships between DKSH and clients

**Functional Skills and Knowledge**
- Demonstrate strong understanding of clients' industry/business/products
- Demonstrate strong client management and communication skills
- Proven project management skills
- Strong analytical background and knowledge of statistical analysis methods
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in English, both written and spoken
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

**Education**
Bachelor’s degree in Business Administration, or an equivalent degree
Scientific degree will be an added advantage for Technology and Performance Materials Business Units

**Why It’s Great to Work at DKSH



  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Function**:Client Management**Requisition Number**:143883**Description**: **Job Summary** Manage client accounts to ensure smooth client business integration and drive business growth of clients **General Responsibilities** - Manage operating departmental budgets and costs according to annual allocation to ensure...


  • Petaling Jaya, Malaysia Boardroom Corporate Services Sdn Bhd Full time

    Operations - Attend to stakeholders enquiries and process all submitted documents relating to shareholder services - Receive, check, sort, record and process all documents received from shareholder(s) or lodging agent(s) in accordance with the necessary procedures - Acknowledge and issue receipt(s) to shareholder(s) or lodging agent(s) - Ensure documents and...


  • Petaling Jaya, Malaysia DKSH Full time

    **Location**:Petaling Jaya, MY, MY**Job Summary** Provide timely and effective administrative support to the Client Management team **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources - Update and prepare regular reporting of the service complaint...

  • Client Manager

    4 weeks ago


    Petaling Jaya, Malaysia Siemens Energy Full time

    **A Snapshot of Your Day** The Client Manager will be leading dedicated accounts that covers the upstream, midstream, and downstream O&G and industrial market in Malaysia or other assigned territory. You will be the focal point of the assigned customers for all products. The customers are commonly the international and national oil companies, engineering...

  • Project Management

    1 month ago


    Petaling Jaya, Malaysia GENO Management Full time

    **Position** : Project Admin **Location** : Asia Jaya, PJ **Salary Range** : RM 2,500 - RM 3,000 **Working Hours** : Monday - Friday (9.00am - 6.00pm) - To assist in project procurement, project sales, productivity, and profitability in helping the company to reach goals and objectives. - To build and manage long-term relationships and partnerships with...

  • Project Manager

    4 weeks ago


    Petaling Jaya, Malaysia Management Recruitment Group Full time

    To manage projects assigned (New Installation / MOD) to completion with focus on safe operations, timely delivery, quality installation and within the allocated cost. Project Management - Evaluate and mitigate contract terms and risk. - Project owner - deliver profitable jobs on time and provide mitigation plan for any risk arise. - Plan, Scheduling &...

  • Client Manager

    5 days ago


    Petaling Jaya, Malaysia KPMG Full time

    Client Manager - Indirect Tax (KDN) **Grade**: Experienced **Department**: KPMG Delivery Network **Descriptions**: Kuala Lumpur is the host to KPMG Delivery Network’s ASPAC Compliance Delivery Centre (‘’ACDC’’), which offers Indirect tax compliance services in ASPAC. The team is culturally diverse, comprising of many different nationalities,...


  • Subang Jaya, Malaysia Net One Asia Sdn Bhd Full time

    **Functions / Responsibilities**: 1. Generate and qualify sales leads 2. Prepare sales action plan and strategies 3. Attend to sales enquiries by phone, electronically or in person 4. Ensure customer service satisfaction and maintain good client relationship 5. Prepare sales quotation using Quotation Management Systems 6. Maintain monthly/yearly sales...


  • Petaling Jaya, Malaysia Danaher Full time

    The Senior Manager, Client Technologies - APAC is a critical role that requires a combination of technical expertise, leadership skills and the ability to manage a team responsible for providing End User support services. Support requirements can include Desktop Management, infrastructure installations, conference room/collaboration management and...


  • Petaling Jaya, Malaysia XOX Management Sdn Bhd Full time

    **JOB SUMMARY** As a Marketing Manager, you will be mainly responsible for developing internal marketing campaigns across business units into clear and motivating creative strategies. **JOB RESPONSIBILITY** 1. Managing content strategy for both small-scale and large-scale projects, harnessing effective strategy, digital and brand design, and thus creating...


  • Petaling Jaya, Malaysia LOCUS-T Sdn Bhd Full time

    We are a 20 over years Digital Marketing Business Partner in Malaysia and currently seeking for Passionate individual to be part of our Passionate Team. Google Premier Partner Meta Business Partners **Let’s look at your roles**: - Responsible in Project Management for Web Development, Landing Page Development, Banner Design. - Responsible to perform...


  • Petaling Jaya, Malaysia UnRavel Digital Marketing Full time

    **Client Services Responsibilities**: - Ensuring a positive and professional client service experience. - Directing client complaints or complex queries to relevant departments in a timely manner. - Providing clients with technical assistance on products and services. - Expediting serious issues to management toward prompt resolution. - Building positive...

  • Client Case Manager

    1 week ago


    Subang Jaya, Malaysia Sterling Check Full time

    We have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting,...


  • Petaling Jaya, Malaysia SINERGIA TALENTS SDN BHD Full time

    We're seeking a Client Acquisition Specialist to join our team. This role is crucial in expanding our client base and driving business growth through proactive client outreach and relationship building. **Responsibilities**: **1. Client Prospecting**: - Identify potential clients through market research, networking, and other lead generation...

  • Account Manager

    1 month ago


    Petaling Jaya, Malaysia OpenMinds™ Full time

    **Join us at as an Account Manager for Constant Contact, where you'll have the opportunity to build lasting client relationships and drive business growth.**: As an Account Manager for Constant Contact, the primary responsibilities involve building and maintaining client relationships to comprehend their business goals, providing support to optimise their...


  • Petaling Jaya, Malaysia Le Meridien Petaling Jaya Full time

    The Events Management Manager is responsible in executing sales activities effectively to maximize business opportunities in the corporate events, government events, social events, and MICE. - Engage with meeting planners in-house to maintain a good client relationship and to solicit for more future businesses. - To be fully aware of the potential and buying...

  • Accounting Manager

    4 weeks ago


    Petaling Jaya, Malaysia Agensi Pekerjaan Nixan Mega (M) Sdn Bhd Full time

    We are a professional service firm that provides accounting and advisory services to our portfolio of clients. This role is to act as an Outsourced Accountant or Finance Manager for SME clients who do not have their own accountant or finance manager. He or she shall be an advisor to a portfolio of clients in accounting and finance matters, including coaching...

  • Project Manager

    3 weeks ago


    Petaling Jaya, Malaysia Statworks (M) Sdn Bhd Full time

    **PROJECT MANAGER RESPONSIBILITIES**: - Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects - Ensure that all projects are delivered on-time, within scope and within budget - Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical...

  • Building Manager

    1 month ago


    Petaling Jaya, Malaysia HUNT PROPERTY MANAGEMENT SDN BHD Full time

    Represent the company in a professional manner at all the times. - Carry out work and ensuring that work is carried out safely, efficiently and with minimum disruption to guests and members of the public. - Provide leadership and supervision for the overall office staff, security guards, cleaners, etcs - Ensure efficiency of staff through ongoing training,...


  • Petaling Jaya, Malaysia Shopperplus Sdn Bhd Full time

    **Duties & Responsibilities** - Fosters good working relationships with creative, other members of departments and client organization. - Responds promptly and precisely to questions and inquiries. - Provides necessary facts on consumers, markets and competitors to relevant parties. - Effectively and efficiently handles all correspondence. - Identifies...