Telesales Executive

5 days ago


Petaling Jaya, Malaysia Synergy Moments Sdn Bhd Full time

Requirements
- Those with call center background will be considered first
- Those with Personal Loan / mortgage/ SME banking experience and have exposure in CCRIS or relevant CRA preferred
- Good language proficiency
- Customer orientated with good interpersonal & communication skills
- Strong & proven problem-solving skills
- Passionate in the role and consistently looking for improvement opportunities to upgrade oneself and strive to achieve more
- Tech Savvy (Basic computer software)
- Active listener & a Team Player

Responsibility
- Proactively making outbound calls to brief on services available
- Perform required verification to qualify customer
- Ensure all channel of communications are used wisely in accordance to company’s SOP
- Achieve required talk time during working hours
- Maneuvering over cross functional system

**Benefits**:

- Basic Salary (RM3,500 - RM4,000)
- Monthly commission (RM500-RM5,000)
- Training ground for professional contact center environment
- 5 mins walk from Mutiara Damansara MRT station
- Working hours: Monday - Friday (10am - 6pm)

Additional Benefits
- Annual Leave
- EPF / SOCSO
- Training Provided

工作要求
- 欢迎拥有客服相关经验者申请
- 曾涉及银行私人贷款/房屋贷款/中小型企业贷款工作或有国家银行中央信贷报告参考系统CCRIS和信用报告机构CTOS相关经验者会被优先考虑
- 中英文语言能力
- 以客户为重,且具有良好的人际关系和沟通技巧
- 欢迎学历有限,但具有良好工作态度者
- 热枕于工作岗位且积极寻求自我卓越的方法
- 熟悉基本电脑操作
- 耐心聆听和附有团队精神

工作范围
- 通过对外语音销售,积极推动公司服务
- 执行所需的客户审核以拟定合格的客户
- 确保依据公司的标准操作流程明智地使用所有沟通渠道
- 在工作时间内达到所需的通话时间
- 驾驭不同的电脑系统

福利
- 底薪 (RM3,500 - RM4,000)
- 佣金 (RM500-RM5,000)
- 专业联络中心培训环境
- 靠近公共交通设施
- 工作时间:周一至周五(上午 10 点至下午 6 点)

其他福利
- 年假
- 公积金/社保
- 提供培训

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Banking: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)


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