Receptionist

2 weeks ago


Damansara Utama, Malaysia PROCARE SPECIALIST DENTAL CLINIC Full time

Dental receptionist job scope:

- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

**Dental Receptionist Requirements**:

- SPM/ Diploma/STPM
- Certification in office administration, medical administration, or related fields is advantageous.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software (Dentrix).
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.

**Salary**: RM2,300.00 - RM2,500.00 per month

Schedule:

- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

**Language**:

- Mandarin/ Cantonese (required)
- Bahasa (required)

Expected Start Date: 04/01/2024


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