W Insider Coach

6 months ago


Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 24056695

**Job Category** Rooms & Guest Services Operations

**Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • W Insider Agent

    6 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24056502 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

  • Guest Experience Agent

    7 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24081841 **Job Category** Rooms & Guest Services Operations **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24084542 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team. Inspect grooming and attire of...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24026321 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24069294 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and...


  • Kuala Lumpur, Malaysia A&W MALAYSIA SDN BHD Full time

    **Position Summary**: - Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience. - Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store...


  • Kuala Lumpur, Malaysia A&W MALAYSIA SDN BHD Full time

    **Position Summary**: - Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience. - Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store...


  • Kuala Lumpur, Malaysia Hewlett Packard Full time

    As an Inside Presales TC Manager, you will manage and guide the Inside Presales Technical Consultants in providing technical support for the HP Commercial portfolio of**Personal Systems/Print products and solutions**.** Your leadership will contribute to fostering a diverse and collaborative work environment across multiple languages worldwide. **Mission of...


  • Kuala Lumpur, Malaysia Pacific Comnet (M) Sdn Bhd Full time

    Proven inside sales experience - Strong phone presence and excellent communication with external vendors. - Proficient with corporate productivity and web presentation tools - Keeping up with product and service information and updates. - Creating and maintaining a database of current and potential customers. - Create, update and submission of sales...

  • Inside Sales Executive

    6 months ago


    Kuala Lumpur, Malaysia Max ASP GmbH Full time

    **Inside Sales Executive**: Inside Sales Executive for Vietnam market The current vacancy is for an Inside Sales role for the Vietnam market. The role involves both hunting and farming inside sales campaigns. This means that our client wishes to expand on existing business (farming) and grow new business in new markets (hunting). - You will have...


  • Kuala Lumpur, Malaysia Hewlett Packard Full time

    **About the Role**: As an Inside Presales TC Associate Manager, you will manage and guide the Inside Presales Technical Consultants in providing technical support for the HP Commercial portfolio of either Personal Systems or Print products and solutions. Your supervision will contribute to fostering a diverse and collaborative work environment across...

  • F&b Sales Executive

    14 hours ago


    Kuala Lumpur, Malaysia Marriott International Full time

    Job Description *** Assist management in training and motivating employees serve as a role model. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate...


  • Kuala Lumpur, Malaysia AGENSI PEKERJAAN TERRA STAFFING SOLUTIONS SDN BHD Full time

    **The Role**: - Build and manage a successful inside sales team responsible for exceeding sales performance metrics and working closely with local / regional leadership and cross-functional teams. - Objective setting, coaching, and performance monitoring of inside sales representatives - Supervise and train salespeople on daily basis to ensure consistent...

  • F&b Operations Manager

    7 months ago


    Kuala Lumpur, Malaysia A&W (Malaysia) Sdn Bhd Full time

    **Overview** We're on the lookout for Operations Manager to be the driving force for our operational success to realize our vision to be the most admired F&B brand in Malaysia. Provide leadership, coaching and strategic direction to a team of Area Managers and Restaurant Management Team in the region to achieve sales and profit targets through people...


  • Kuala Lumpur, Malaysia Max ASP GmbH Full time

    We are seeking a dynamic individual to join our Inside Sales team covering countries in Asia, North and South America. As an Inside Sales Executive, you will play a crucial role in driving demand and sales within the Indonesian/Malaysian/Singaporean market for our client's services and "after-sales-market" product portfolio. **Key Responsibilities**: -...

  • Inside Sales Executive

    6 months ago


    Kuala Lumpur, Malaysia Max ASP GmbH Full time

    We are seeking a dynamic individual to join our Inside Sales team, consisting of 13 members covering countries in Europe, Asia, North and South America. As an Inside Sales Executive, you will play a crucial role in driving demand and sales within the Indonesian market for our client's services and "after-sales-market" product portfolio. **Key...

  • Commis I

    7 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23140670 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate temperature of ovens, broilers,...

  • Laundry Supervisor

    6 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24035388 **Job Category** Housekeeping & Laundry **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete inventory of uniforms and linens. Conduct monthly inventory of...

  • Commis I

    7 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24066272 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate temperature of ovens,...

  • Chef de Partie

    7 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24025876 **Job Category** Food and Beverage & Culinary **Location** W Kuala Lumpur, No. 121, Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate temperature of...