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Sg Market Inside Sales Team Leader

6 months ago

Kuala Lumpur, Malaysia AGENSI PEKERJAAN TERRA STAFFING SOLUTIONS SDN BHD Full time

**The Role**:

- Build and manage a successful inside sales team responsible for exceeding sales performance metrics and working closely with local / regional leadership and cross-functional teams.
- Objective setting, coaching, and performance monitoring of inside sales representatives
- Supervise and train salespeople on daily basis to ensure consistent growth in skills, competencies and product knowledge.
- Ensure team members promote our client's company as the customer's ideal recruitment partner.
- Ensure call quality through frequent call monitoring and provide feedback to team for further improvement.
- Strong in project management capabilities.
- Collaborate closely with Sales Operations to analyse results and explore opportunities to improve sales motions, value proposition, sales enablement, processes, and programs.
- Keeping abreast with product launches and trends to provide quality support to clients' enquiries.
- Present sales revenue and realistic forecasts to the management team.
- Oversee Administrative Team to support sales team and facilitate sales processes in compliance with Quality Management.
- Plan and perform continuous improvement to support sales strategy and revenue growth.
- Escalate and support the floor on any domain related queries.
- A business degree or equivalent.
- Minimum 1 year experience in leading a corporate inside sales team of at least 3 team members.
- B2B inside sales/ acquisition (hunting) experience is a must.
- Experience in servicing clients in advanced markets e.g. Singapore, Hong Kong is preferred.
- Ability to put up closure on issues quickly and results driven.
- Ability to work in a highly dynamic environment with strong time management, leadership, project management, organizational, and multi-tasking skills.
- Able to analyze data and sales statistics and translate results into execution strategy.
- Possess initiative, assertiveness in decision making and independent with the desire and ability to strive for excellence in a dynamic environment.
- Excellent written and verbal communication skills in English & Bahasa Malaysia. Mandarin is a plus.
- Exhibit a desire to achieve and be part of a team.
- Positive attitude and mentality.
- Enabling the success of the team to hit monthly targets
- average of 50 new clients per Account Manager per month
- Enabling the team to hit average of 120mins daily per Account Manager/ 50-60 connected calls
- The role enjoys On target Incentive scheme of 60 (basic salary): 40 (incentive) ratio per month.
- Example: basic salary of RM6000 + incentive of RM4000. the incentive of the full RM4000 is payable every month if they hit targets at 100%. If they hit 80% of target, they will enjoy 80% of RM4000. The minimum to enjoy incentive is 80%. If they hit more than 100% of target, there is a multiplier which they can enjoy more than RM4000.

**Work arrangements**
- We adopt a hybrid working policy where we spend equal amount of time working from home and office too. 2 - 3 days working from office per week
- Official work hours: 8:30am -5:30pm
- This role follows Singapore public holidays calendar with replacement leave provided in lieu for missed public holidays in MY.

**Job Benefits**
- Additional allowances and benefits to be discussed during job interview
- Health Insurance
- Dental Insurance
- Flexible Working Hours
- Work From Home
- Free Snacks Coffee / Tea
- On Target Incentive Scheme
- Higher EPF Employer Contribution

**Job Types**: Full-time, Permanent

Pay: RM8,000.00 - RM10,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your notice period? (REQUIRED)
- What is your last drawn salary? (REQUIRED)
- What is your expected salary? (REQUIRED)
- How do you recruit, train, and motivate your sales team?
- Do you have a Minimum of 1 year experience in leading a corporate inside sales team of at least 3 team members?
- What sales performance metrics for a Hunter team do you consider most important, and how do you use them to drive results?
- What is your leadership style, and how do you create a positive and productive sales culture within a team?
- Tell me a strategy (including the what & how) you have used to successfully meet and exceed sales targets in your previous roles?
- How many years of B2B inside sales/ acquisition (hunting) experience do you have?
- Do you have experience in servicing clients in advanced markets such Singapore, Hong Kong?