![Citadines Tanjung Tokong Penang](https://media.trabajo.org/img/noimg.jpg)
Housekeeping Supervisor
2 weeks ago
You will assist the Manager or Assistant Manager, Housekeeping in overseeing the daily housekeeping operations in our Serviced Residence. This includes creating a sense of home away from home for our residence and ensuring the cleanliness of our residents' homes, public area and linen are in accordance with our established procedures and guidelines. You will report directly to the Manager or Assistant Manager, Housekeeping.
You will:
- Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
- Promote teamwork and quality service within the team and coordination with the other departments
- Manage room attendants, linen attendants and contractors during daily operations
- Organize and provide on-job-training programs for employees and train new room attendants
- Inspect apartments and public areas for maintenance and cleanliness, ensuring each section maintains an excellent standard of resident satisfaction
- Ensure a smooth check-in and check-out process for all residents
- Report any damage and maintenance defects to the Engineering Department
- Attend to all residents’ queries and needs, especially those of VIP residents
- Schedule and conduct periodical cleaning programs
- Perform monthly stock-taking of all linens, uniforms, equipment, supplies and items
- Perform daily checks to ensure no linen or equipment abuse
- Assume cleaning responsibilities when required
- Perform related tasks as assigned
**Job Types**: Full-time, Permanent
**Salary**: From RM2,800.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
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