Service Delivery Manager

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

**Role and Responsibilities** - Customer Relationship and Stakeholder Management: Maintaining positive relationships with business by Initiating important partnerships with internal and external stakeholders. - Service Management: Monitoring and managing IT Operations functions to ensure optimal service. They are also responsible for maintaining high...

**What a Regional Service Delivery Manager does at HP**: - ** Regional Service Delivery Management**: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and...

**Job Purpose**: **Main Tasks and Responsibilities (with key words)**: - Act as people and functional lead for the ITIL Support Services (Demand-, Incident-, Problem-, Change-, Knowledge-, Asset Management etc.) onsite support, services desk, to ensure high performance service levels - Ensure with End-to-End process** **management the best possible...

The Applications Service Delivery Manager manages processes that are on track for the consistent delivery of end-to-end customer-driven solutions in an effective and cost-efficient manner. The Service Delivery Manager’s job embraces both administrative and technical roles in these areas: - Vendor and Contract Management to confirm all IT Applications...

**What a Regional Service Delivery Manager does at HP**: - ** Regional Service Delivery Management**: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and...

**Overall Function**: Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Responsibilities**: - Ensure all services are delivered according to specific...

**SERVICE DELIVERY ACCOUNT MANAGER** **Functional Scope** The Account Management team is primarily responsible for achieving the Corporate Renewal objective set and the delivery of the Power Choice Electricity Plus Program. Service Delivery Account Manager(s) are accountable for a defined set of customers and must manage them in accordance with company...

**Main Responsibilities** - Grows understanding of customer at local & country level to analyze delivery requirements & contribute to customer strategic business plan - Contact for operational & tactical issues representing delivery of all services (all functions) to the customer, manages performance metrics, reporting, escalation & communication - Ensures...

work to ensure the team's success in delivery, primarily by helping to identify and especially remove impediments impacting the team's ability to deliver. A Delivery Manager supports multiple cross-functional product teams (squads), and serves as the Scrum Master for each of those product teams. Pan Asia, founded in 1994 in Singapore, is a privately held...

**Open for local Malaysian and expats in Malaysia only.** **Working location: Petaling Jaya** **Domain: IT Industry** **Key Responsibilities**: - Responsible for the delivery and performance of IT Network infrastructure and operations. Focus will be on network streams for Program Alpha. - Coordinate and manage the delivery of new services: - WAN links -...

About the opportunity - Supports team manager and performs management duties when the manager is absent or out of office - Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill check - Assists management with hiring processes and new team member training - Answers team member questions,...

about the companyOur client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their businessabout the jobReporting to Head of Business DivisionKey accountabilities:To identify customer needs and overseeing service delivery within the...

Data Centre Service Delivery, IT Infrastructure **The Job** - Manage day to day data centre service delivery with oversight on e2P deliveries - Manage the service providers SLA in terms of Service Requests - Ensure the Service Provider related issues are ironed out and handled promptly - Service Delivery Meeting ("SDM") is performed once a month to provide...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Job Responsibilities： 1. Buildup delivery fleet (including DSP sourcing, procurement, management, and withdrawal) to ensure that the fleet and drivers complete the daily tasks with quality and quantity, especially during the promotion period; 2. Daily manage DSP(Delivery Service Providers) and their drivers, including but not limited to training, setting...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** foodpanda Malaysia Sdn Bhd is looking for Lead Generation Executives to provide sales and marketing support in building a pipeline of leads to meet business plans and company objectives. Responsible for converting leads through an online lead generation tool, qualifying them, and cleaning up the...

**Responsibilities**: - **Review and write reports** on difficult instances, then present them as necessary. - **Prepare a presentation deck** for meetings about service performance. - Hold regular meetings to examine the performance of the service. - Participate in **troubleshooting sessions** for escalated situations to improve communication and...

**The Responsibilities of the Role**: - Able to communicate and adapt to different people and diverse personalities. - Able to multi-task and work around scheduled deadlines within a dynamic and challenging environment. - A high degree of integrity and professionalism with leadership traits. - Ability to work under pressure and maintain a positive frame of...