Customer Success Manager/service Delivery Manager

**The Position**: - The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management to capture the business value of Tier-1 Enterprise customer. **The Responsibilities of the Role**: - Work in tandem with sales and business development and are the main technical Point of Contact for the customer. - Be the...

Are you a dynamic and results-driven professional with a passion for optimizing service delivery and customer satisfaction? If you are a proactive leader with a proven track record in service excellence, we invite you to join our innovative team and make a lasting impact on the way our world-class clients experience our software solutions. Company...

**In this role you will be responsible for**: - Maintaining positive relationships with customers. - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Managing finances and budgets. - Identifying customer needs and overseeing service delivery within the business context. -...

**In this role you will be responsible for**: - Maintaining positive relationships with customers. - Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. - Managing finances and budgets. - Identifying customer needs and overseeing service delivery within the business context. -...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

**About Us**: Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe. **About the...

Cargobase is looking for an outstanding Customer Success Senior Executive or Assistant Manager to help us realize our growth ambitions for the region. The Cargobase Transportation Management System is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors,...

**What a Regional Service Delivery Manager does at HP**: - ** Regional Service Delivery Management**: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Responsibilities** - Oversee evaluation, integration and scaling of digital solutions successfully created via BASF’s AgroStart program - Evaluate...

Weston Robot is a pioneering robotics company based in Singapore, Malaysia and China, specializing in advanced robotic solutions for various industries. Established with a focus on innovation, Weston Robot designs and develops cutting-edge robotic technologies tailored to meet specific needs. Their products range from robots for facility management to...

Job Title: Service Delivery Manager **Job Description**: About dentsu international: Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive...

**Sector**: Customer Success - **Expiry Date**: 17 March 2024 - **Job Ref**: J10603

**About Us**: **About **Ascentis** Unlock Your Potential with a Growing and Dynamic Company. At Ascentis, we are proud to be a leading CRM, digital, and social company with a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in...

**Sector**: Customer Success - **Expiry Date**: 15 May 2024 - **Job Ref**: J11437

As a Customer Success Manager (CSM) for our enterprise accounts, you will play a pivotal role in driving the strategic success of our customers and ensuring they realize the full value of their Dynatrace investment. At Dynatrace, we recognized the flaws in traditional post-sales customer journeys and embarked on a mission to fix them. This is why we created...

Responsibilities: - Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. - Drives profitability and continued success by managing service quality and cost and leading delivery. - Work closely with client project teams to provide expertise (functional, technical, industry,...

Job Description: Head of Customer SuccessCompany Overview:Randstad is partnering with a leading global fintech company at the forefront of innovation, dedicated to providing cutting-edge financial solutions to individuals and businesses worldwide. With a commitment to excellence and customer-centric approach, we empower our clients to thrive in the...

Mastercard Transpay Kuala Lumpur, MalaysiaPosted 21 hours ago Permanent Competitive **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals,...

**Job description** The Applications Service Delivery Manager manages processes are on track for the consistent delivery of end-to-end customer-driven solutions in an effective and cost-efficient manner. **The Service Delivery Manager’s job embraces both administrative and technical roles in these areas**: 1. Vendor and Contract Management to confirm all...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...